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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Awful experience
Claim had to escalate to a manager after 6 weeks. Terrible customer service. Cancel my policy was a nightmare.
Insurer: Trupanion
By: cindy
I really don't know yet
I really don't know yet, I purchased puppy insurance and it will all depend on if I need to talk to someone or I put in a claim and see how it goes.
Insurer: ASPCA
By: Brenda Smith
Super easy to submit claims
Super easy to submit claims. Quick turnaround.
Insurer: Pets Best
By: kaitlin.bovearhotmail.com
I have not used th insurance yet
I have not used th insurance yet. I hope to never use it, but it gives me peace of mind knowing that I will have help if and when my dog gets sick, or injured.
Insurer: Spot
By: Steven Leite
Metlife
This is a great insurance for your pet . I highly recommend.
Very fast reimbursement
Very fast reimbursement. No squabbling over charges. Friendly
Insurer: ManyPets
By: Pennie
Love MetLife
I Have purchases and used other pet insurance policies in the past years but have never been as happy with any as I am with MetLife. My claims are paid within 2 weeks, and it is so easy to file. I am very pleased with everything about this company.
They wont pay you a dime
They make it very hard to submit any claims and even of you do they will find any "exception" possible to not pay you. We submitted 5 vet bills and they didn't pay a penny on any of them. I'm going back to Petsecure.
Insurer: Pets Plus Us
By: H
Awful company
Awful company. Don't bring a rescue. They won't cover them even if you pay into it. I'm very unhappy with them. Go else where.
Insurer: Trupanion Canada
By: April Fellows
Pet Sure
Once I Read The Policy I Knew This Was Best For My Pets. I Will Use It Right Away
Insurer: ASPCA
By: Teresa Williams