154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

June 28, 2023

Anne made my customer service…

Anne made my customer service experience an absolute treat. Not only was she wonderful to chat with, she addressed my concerns and was able to assist when other representatives could not. Plus she followed up with me to confirm that the other departments were working on my needs. 5 stars all day long.

Insurer: Fetch

By: Owen

Verified June 28, 2023

Customer service is great.

Customer service is great.

Insurer: Figo

By: customer

Verified June 28, 2023

The customer service has been amazing…

The customer service has been amazing and I always receive payment quickly and with a great explanation of what was covered and my deductible.

Insurer: Figo

By: Mom of chocolate lab..

June 28, 2023

First time user

Took my dog in for shots. I had recalled that a portion of the office visit may be covered along with the shots themselves. Thought I’d take a chance and submit a claim. In submitting the claim through the app, I got an immediate response as to what my refund would be. Total bill was $191.00 of that I was refunded $109.00!! The money even showed up in my account later that afternoon!!! Amazing!!! Couldn’t be happier!

Insurer: Lemonade

Veterinarian: VCA

By: Lorri

Useful
June 28, 2023

This company is the biggest scam

This company is the biggest scam. Please if you are looking for insurance go anywhere else. Quite literally nothing is covered and you essentially pay out of pocket, you are better off not having insurance than being covered by Pumpkin. Further, their customer service is absolutely garbage, unhelpful and there are so many hidden loopholes. Please for your sake stay far away as possible.

Insurer: Pumpkin

By: Patrick

Verified June 28, 2023

This is my second embraced pet

This is my second pet, and 10th year as an Embrace customer. I have had nothing but great experiences. Quick reimbursement and quick communication. I could not be happier

Insurer: Embrace

By: Cara N

June 28, 2023

Had an issue with pre-existing…

Had an issue with pre-existing conditions and Embrace responded timely and looked into fully. Price increase for second year was not too bad. Had hoped for not much of an increase given no needs in 2022 and the dog is young but there was an increase.

Insurer: Embrace

By: Pam Bakel

June 28, 2023

Best purchased I've made in the last…

Best purchased I've made in the last couple of years. Easy to file a claim. No hassle receiving reimbursements.

Insurer: Pets Best

By: Najah Patterson

Verified June 28, 2023

Enrollment

Easy online enrollment. Very helpful assistance.

Insurer: Trupanion

By: Pat McDaniel

June 28, 2023

Excellent company

Excellent company. If you don't have pet insurance you should!

Insurer: Pets Best

By: Robert Kick

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