154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 07, 2023

Pet insurance

Very good insurance

Insurer: MetLife

Veterinarian: Magnolia veterinary

By: Elaine

Useful
Verified July 07, 2023

So quick and easy

So quick and easy

Insurer: ASPCA

By: Marla Becker

Verified July 07, 2023

Price competative

Price very reasonable and coverage good for the price. Was recommended by two other pet owners.

Insurer: ASPCA

By: Maggie H

July 06, 2023

Worst pet insurance experience ever

This was literally the worst pet insurance experience of my lifetime. I recently changed the insurance I had for my two dogs to Healthy Paws. When I filed my very first claim I received a long list of "pre-existing conditions" that I was informed would not be covered by my policy. One included "hip issues." My dog is 3 and has never experienced a hip issue. What happened, and was documented in her record, was that I asked my vet when she was a puppy if I should give her glucosamine as a preventative to prevent any hip issues. My vet endorsed that and documented that in my dog's record (that she's taking glucosamine). This resulted in me being informed that if my dog ever had a hip issue it would not be covered by Healthy Paws. They also went through a litany of other issues that would not be covered which were also questions that my vet documented. My dog is literally completely healthy but after changing insurance plans she is now tagged as having multiple pre-existing conditions that she won't be covered for. I have canceled my policy and gone back to ASPCA. I have never been so disappointed by an insurance plan. In my opinion, this company is simply looking for ways to deny claims and collect premiums. I absolutely do not endorse using this company under any circumstances and recommend avoiding them if you are looking for quality insurance coverage for your pet.

Insurer: Healthy Paws

By: MBK

Verified July 06, 2023

Our 4 year old dog recently injured her…

Our 4 year old dog recently injured her leg and had to have surgery. From her emergency room visit to her surgery the claim process through Healthy Paws was quick and easy. I just photocopied the receipts from those visits and submitted them through the app. I received my payment a week after I submitted my claim. The ease of the process allowed us to focus on our dogs recovery and not worry about the insurance process. I only wish our healthcare coverage was as efficient!

Insurer: Healthy Paws

By: Elizabeth L

July 06, 2023

Fetch Pet Coverage

The marketing on what Fetch covers is very misleading. I chose them as I thought I was getting my puppy premium coverage. 2 years later and many claims rejected with zero reimbursement, I have recalculated the math. Yearly you will have to pay approximately $1.2k in insurance and vet bills before they will cover emergencies and new health conditions. I recommend putting that $1.2k in a savings account yearly to cover your own pets issues as you see fit. Say your pet has $4k vet bill when they are 2 years old. You would have already paid $2.4K towards achieving the insurance requirements. Then they cover 80 percent of that. You are now paying at least $800 of that vet bill. So technically you paid $3200 of that $4k vet bill.

Insurer: Fetch Canada

By: Jennifer Aalders

July 06, 2023

Tattianna Smith / excellent

I am dealing with the best representative for Fetch Pet. Her name is Tattianna Smith. She is helpful, caring and ver knowledgeable . I always feel taken care of . It has been an absolute pleasure dealing with her

Insurer: Fetch

By: Paula

July 06, 2023

One-Month Free Trial Showed How Worthless They Are

This company offered a one-month free trial through my dog's animal hospital, and I'm so glad they did. I filed a claim for an ear infection the vet found on one visit. Trupanion delayed and delayed the processing until they finally denied the claim saying it was pre-existing. My vet even filed the paperwork for an appeal, but they still denied it. Their free trial let me see what kind of company they run.

Insurer: Trupanion

By: Dave R

July 06, 2023

Best Customer Service Experience

This was my first time having to file a claim and unfortunately I had to take my little guy twice in one week to the vet. Talk about a big bill. Healthy Paws made the process super easy from beginning to end. Afterwords they even reached out to see how my feline friend was doing. Great customer service!

Insurer: Healthy Paws

By: Sarah

Useful
July 06, 2023

Dependable dog insurance

Submitting a claim is very easy with their online portal. Embrace is quick to review claim and process. 90% of the paid invoice is deposited into my checking account typically within a few days. I can trust this company.

Insurer: Embrace

By: Suzanna Sterling

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