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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified July 08, 2023

Certainly Didn't Take the Sting out of an Unfortunate Situation

Our girl, unfortunately, got into a porcupine today (Saturday). We were able to find an emergency vet open about an hour away. We thought great it's only going to cost us the deductible, though still enough. When all was said and done, we thought Trupanion would be covering approximately $350 worth of the total - nope $96.93, barely the cost of a month's worth of insurance. We will be contacting Trupanion on Monday to confirm the expenses and their coverage.

Insurer: Trupanion Canada

Veterinarian: Eagleson Veterinary Clinic

By: Bernie & Linda

Useful
Verified July 08, 2023

DECEPTIVE POLICY

I put in first claim in 6 years for $1800 + last month. Trupanion charged me 2 TWO $500 deductibles on the same claim. They said it was for dental surgery and tumor.done at same visit! They issued check for$114.40 on $1800+ I've changed insurance AND STRONGLY RECOMMEND DON"T DO BUSINESS WITH THEM!

Insurer: Trupanion

By: Ronnie

Useful
Verified July 08, 2023

Best Insurance

Most insurances have incredibly high deductibles or want you to pay a thousands out of pocket BEFORE they even help but them paying while you're there helps a ton. And if it isn't in their network, they are quick to get that money back to you. They also have so many options under their add ons for just a few dollars more that's totally worth it.

Insurer: Trupanion

By: Lacy Ostrander

July 08, 2023

Claims processing is absolutely A+

First time purchasing insurance for my dogs as I've had 3 dogs before, all lived to 15-16 years of age and never had any health issues. For the next 3, decided to get insurance esp. since vet costs/prices have been going up (it costs more to treat a dog than a human nowadays) and just never know. Did tons of research and PetsBest was one of the 3 best choice and went with PetsBest for all 3 puppies one after another as soon as I brought them home. For nearly 2 years each of them been doing well, healthy, active. Then one day 1 of my dogs stopped eating, then even drinking water, just laying there without much excitement, stuffy nose. Took 3 trips total to vet and animal emergency hospital to get her help. Finally on the mends after a week of so much heartbreak and worries and enormous amount of money we had to pay upfront. While many vet clinics do not accept PetsBest at the time of treatment and we had to prepay, what blew me away is the 4-6 days turnaround on claims processing. And I'm not talking about few hundred dollars but thousands that we had to expend on hospitalizations, meds, fluids, etc. Been stressed out already having to spend so much money out of pocket at once in such short period of time esp. given the hectic month we have with other things. PetsBest handling and processing the claims in such a timely manner really gave us a huge relief. Can't recommend everyone to get pet insurance and cannot go wrong with PetsBest.

Insurer: Pets Best

By: Mira Suri

July 08, 2023

My claim was paid within days ! …

My sweet pup recently needed an eye operation. It was a big expense . I , frankly , wasn’t sure how I would make ends meet for the month . I was so relieved and grateful to find that my claim was paid within days of her procedure! It made it all so easy.

Insurer: Fetch

By: Lisa P

July 08, 2023

Fetch is worth every penny

Fetch is worth every penny. Not only does pet insurance provide peace of mind in the inevitable event that your pet will need unexpected medical attention, but Fetch came through with the money quickly. The claim process is easy, processed quickly, and the funds were direct deposited into our account.

Insurer: Fetch

By: Erinn Michalek

Verified July 08, 2023

Customer service

The representative was courteous and very informative help me to pick the right plan based on my needs.

Insurer: ASPCA

By: Melanie Smith

Verified July 08, 2023

Site easy to negotiate.

Site easy to negotiate.

Insurer: Spot

By: Linda Cwiekalo

July 08, 2023

Easy and fast pay back

Fetch is super easy to use. You can scan the document directly from the app which makes the claims quick and easy to upload. I haven't had to wait more than 2 weeks for the insurance to pay me back. It's so important to have pet insurance, accidents do happen and it can be super pricey. I'm glad I chose fetch!

Insurer: Fetch

By: Joanna Page

July 08, 2023

The insurance did not pay for medical…

The insurance did not pay for medical bill nor hospitalization for my dog. That's why I got the insurance in the first place. The policy says that hospitalization was covered but they didn't pay it.

Insurer: Pets Best

By: Cecy Grice

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