154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

October 01, 2025

Extremely excellent company very happy!I refer them a lot best for the…

Since I've been using pets best for the past two and a half years I've been very happy and excited that they've been so good about processing all of my bills for Sasha because he was not suffering from anything until recently when he developed diabetes and I've been extremely happy with the quick turnaround time and the wonderful people have talked to in processing his claims! It's hard enough having a dog that's sick but then when you have a good insurance company you know you could have them go to a good specialist and it's covered which I greatly appreciate!

Insurer: Pets Best

By: Deborah LeVitin

Verified October 01, 2025

Embrace is always quick to respond to…

Embrace is always quick to respond to any questions or claims. I have my policy for almost a year now, and they have covered claims for my dogs in a timely manner, depositing money back into my bank account. If I have any questions or don’t understand something they provide provide further feedback. I would highly recommend them.

Insurer: Embrace

By: Karen Damaso

October 01, 2025

Doesn’t cover much

Doesn’t cover much

Insurer: Pets Best

By: Emil Hanscom

Verified October 01, 2025

Services for Buddy great

Services for Buddy great. All Communications were a pleasure. Thank you

Insurer: Pumpkin

By: Carol

October 01, 2025

Always very friendly and helpful…

Always very friendly and helpful employees! Super fast underwriting. Great service all around!

Insurer: Embrace

By: Pam Backofen

Verified October 01, 2025

Quick response to a question about the Contract …

Quick response to a question about the online process.

Insurer: Pumpkin

By: Esther Eldridge

Verified October 01, 2025

Trupanion is pretty good but very…

Trupanion is pretty good but very expensive. They have direct pay with many vets which is great! They charge you multiple deductibles unfortunately when the vet is running diagnostics trying to rule out different things- even though only 1 deductible should be charged. They are overall pretty good

Insurer: Trupanion

By: Gabrielle

Verified October 01, 2025

Fast Claims, Expensive Monthly Cost Increases

I like that Trupanion is quick with claim responses, and it's easy to understand what is or isn't covered and why. I don't like the premium hikes each year which seem hefty and our dog is only just about to turn 3 in November, but I'm already wondering if we should shop around for other insurance options that are less pricey and with lower average price hikes each year...

Insurer: Trupanion

By: JS

October 01, 2025

Misguided Plans so you're left with the bill.

Figo has a lot of language to make you think you're getting coverage where you're not. Their plans are designed to confuse you so you're left with the bill at the end of the day. When attempting to understand my coverage policies, I was hung up on, and then when I called back, I was rerouted multiple times.

Insurer: Figo

By: R.

October 01, 2025

Embrace has been sitting on a claim for…

Embrace has been sitting on a claim for my dog since August. Her spay had gone wrong and we were in the ER with her bleeding out. (She's well now.) We'd picked Embrace because their marketing material promises to pay the provider directly. Except you need a secret 800-number to even talk to a live person after hours, and nowhere do they provide this info. Flash forward to now, almost two months later, and we're still waiting for reimbursement for a four-figure vet visit. All of the paperwork has been provided, and receipt has been verified, yet they're sitting on the claim and not replying to queries as to when we can expect payment. We've already switched providers. At this point, I am also filing a complaint with the Better Business Bureau, the Ohio Department of Insurance, and the NAIC. Under no circumstances should you work with this company.

Insurer: Embrace

By: Jen

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