154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified July 13, 2023

Great customer service

Great customer service. Good coverage, and resonable rates. The enrollment process is guick and easy. I am a returning customer and have had your insurance for some years now. You were always there when I needed your service and I would highly reccomend your insurance for others.

Insurer: Trupanion

By: Andrew Bailey

Verified July 13, 2023

Good rates with great coverage

Good rates with great coverage

Insurer: ASPCA

By: LARA

July 13, 2023

Metlife response to claim:

With emergency that occurs out of the blue, the cost can begin to buildup. We are so grateful that we decided to get Metlife Pet Insurance. After sending in the information that was required for claim, we received our 100% reimbursement. If it was not for Metlife, we would be out a couple of thousand dollars. Thank you for such a quick response.

Insurer: MetLife

Veterinarian: Emergency Vet in Hoover. ALA

By: Joni (Mark)

Useful
Verified July 13, 2023

So far so good 👍🏼

So far so good! I did a lot of research and Spot came up at the top of one and the top 3 of others. They appear to have the best coverage for the money. I am excited to be able to care for our new puppy without major stress about illness and accidents.

Insurer: Spot

By: Shawna Hervé

July 13, 2023

Wally had tummy trouble

Wally's tummy trouble necessitated trips to the emergency vet and a follow up with his regular vet. Health Paws coverage was as advertised and the claims process was very easy. Easy to use app. Great communication (via email) the whole way. Highly recommended.

Insurer: Healthy Paws

By: harry

Useful
July 13, 2023

Thank you Trupanion

I've been with Trupanion for 12 years and never had any issues. As my Dogs got older, I thank goodness for Trupanion. Unfortunately, my Three dogs are all going through medical difficulties. Trupanion has been there every step of the way. Their Customer Reps are the best and their coverage is wonderful. I know I would not be able to afford the great care I get for my three sweet dogs if I didn't have Trupanion. It is so worth the premium I pay every month.

Insurer: Trupanion

By: Vi Rella

July 13, 2023

Outstanding Customer Service

We are very new to Metlife and have never had insurance before, but thank god we had Metlife. Our puppy was hospitalized for not being able to walk and numerous claims were filed. Metlife paid them at the contracted amount. She has to have surgery in January and it will be very expensive. I will now rest easier knowing Metlife is my insurance If I didn't understand something the Customer service should get a higher then a 5 rating. I would recommend this to anyone. Thank you!!

Insurer: MetLife

By: SHARON

Useful
July 13, 2023

Such A Scam - Not Worth It

We have been paying this provider for over 9 years. It went from $70 payments to $210 a month over the years. We calculated we have paid over $14,000. In our dogs 9th year, he started having issues. Several visits to the vet and zero reimbursement from Fetch. Also, with each visit comes a possible claim, and each claim has a $400 deductible. There is no winning. You are better off to take that money every month and put it in a separate account, then use it as needed. Bonus if your dog hardly gets sick, then you can use it as you see fit. Pet insurance is a total scam. Very disappointed. Waste of money, would not recommend.

Insurer: Fetch Canada

By: Amanda

Useful
July 13, 2023

Great Company

I have never had to file a claim. I should have done one. But covid just hit I got sick and couldn't get claim in. All and all you all have been great about questions and such.. thanks so much

Insurer: MetLife

By: Gloria

Useful
July 13, 2023

I had paid for the premium package

I had paid for the premium package. I have had my pet insurance for about a year. Found out that my cat has a heart murmur that the vet says to keep an eye on the condition to see if it gets worst. Second visit i was informed by the vet that the condition improved. Months later my cat was not himself so the vet suggested to have tests taken. My cat was not himself. The tests showed he had an enlarged heart. Spot would only cover 20% of the bill which cost me over a 1000 dollars. I should have been covered 90%. There reason was it was considered a pre existing condition. The tests should have been covered. It's not like they were covering for whatever procedure required. My cat is only 2 and half years of age.. Watching my cat fading because I can't afford the thousands that it would cost. I am so heart broken. These people pretend they are animal lovers but all they care about is taking your money.

Insurer: Spot

By: sharon solomon

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