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They are quick to deny a claim but them…
They are quick to deny a claim but them say it takes 15 to 30 days once you appeal it!! Also when you start don’t do ANY extra exams… they say 30 days for your first claim then after it will take up to 10 days .. I’m probably going to switch !! They are awful
Insurer: Embrace
By: summer larrieux
You’ve Warmed My Heart
The attentiveness and concern Healthy Paws has shown us during Lennox’s surgery warms my heart. Lennox had his bandage removed yesterday so he is not walking on the leg. He isn’t sure of himself. What would I have done without Healthy Paws? I certainly wouldn’t have been able to pay for this. Lennox had stopped running and playing altogether. Thank you SO much for checking on him. I love you guys.
Insurer: Healthy Paws
By: SDHarris
Easy to deal with and I so far have had…
Easy to deal with and I so far have had a good experience with Figo.
Insurer: Figo
By: Karen
My 5 mo puppy needed emergency surgery…
My 5 mo puppy needed emergency surgery and they made it easy and affordable for us! Thank you, Trupanion!
Insurer: Trupanion
By: Jennifer Webb
Great website with easy ways to file…
Great website with easy ways to file claims. Staff are wonderful.
Insurer: Embrace
By: Katherine
Easy to submit my invoice and attach…
Easy to submit my invoice and attach records in the app. Had a hard time when attaching records seeing that they were attached(but they may have been on me). Received what I expected quickly. Lots of text communication to let me know where my claim was in processing. Overall good experience
Insurer: Fetch
By: Jenn Stollery
Filing the claim was easy and Pets Best…
Filing the claim was easy and Pets Best was very responsive. Information on the claim is easy to find on the website. Totally positive experience!
Insurer: Pets Best
By: Mimi Turi
Fair company that is easy to deal with
The claims submittal process was very straightforward and easy
Insurer: Fetch
By: Jeff R
Good pricing, very slow and odd claims processing!
The pricing for PetsBest insurance is good. I did a lot of research before I chose them. Their app works OK for submitting claims, but looking at pending claims, it requires that you login a second time. Often it takes you to an error message and you have to keep logging back in to view your claims. I have claims that were submitted over 30 days ago. They are still pending. I have two claims that I submitted within the last week. One is paid for and the other is still pending. I do not understand their processing of claims, but that makes no sense. Pets Best - do better with TIMELY claims processing and stop requiring a second (third, fourth, etc.!) log in to view claims!
Insurer: Pets Best
By: CP in AZ