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Excellent Coverage and Staff
Laura has been fantastic at assisting me with customized coverage for my kitten. She's friendly, kind, patient and provided guidance and assistance where needed. She explained how coverage works and didn't try to over sell me. I appreciated her honesty and sincerity. We spoke a few times and not once did she sound annoyed or irritated. She helped me obtain quotes for pets of family friend's as well. Hopefully they go for it as Fetch definitely provides the best coverage. Speaking with her, you could tell she enjoys what she does. I love that the deductibles, limits and the optional wellness package have a variety of choices. I spent a long time reviewing and comparing 5 different pet insurance companies and found Fetch to be the most comprehensive pet insurance company on the market in Canada. I have the peace of mind knowing that the newest addition to our family will be in good hands should anything ever happen. Thank you Laura and thank you Fetch!
Insurer: Fetch Canada
By: Pami Kular
Very easy to navigate
Very easy to navigate. Thank you.
Insurer: Embrace
By: Rhonda Hertwig
Scam
Had them for a month they took my money and then when I submitted the bill after the dog being fixed microchips needles and everything it was a big Bill. And now they're fighting not to pay any of it they keep asking for more documents they keep asking for bills prior to even having them as an insurance I submitted the bill I submitted the stuff everything else that should be more than sufficient and I shouldn't be held up asking for more crap you have everything. Cancel the movie going with somebody that actually that can build directly and I don't have to go through this first bill and they don't want to pay a cent took my money won't give it back and won't pay nothing for the bill not a very good insurance beware of this pet insurance I have e submitted all medical records I have submitted a full detailed bill so everything has been submitted they're now asking me for bills prior to having your insurance which they have no right to ask for
Insurer: Fetch Canada
By: M
Embrace makes it easy to file your…
Embrace makes it easy to file your claim, & they cover quickly & well! Will be in your bank account quick!
Insurer: Embrace
By: Carole
happy
really polite and pleasant person she gave me different prices
Insurer: Prudent Pet
By: laurie schubert
In the final analysis, just too expensive vs the competition.
Trupanion was the recommended service when we got our Maine Coon kitten from a breeder last year - it seemed good but pricy -and he's a healthy kitten so we've never had to file a claim ( and we knew upfront they would not cover his neutering last spring). Well, we got a shock message a few days ago that our premium would be going up 35%. Trupanion must have gotten complaints so they mailed an explanatory letter that we got today but apparently their printer ran out of ink so the only readable section was "new premium -$96" in blue ( can you say poor optics?). So we added him to the policy for our other cats with a different provider who has been great so far - less than half the cost. Unless your Vet does direct billing with Trupanion, these folks are just not worth it.
Insurer: Trupanion
By: Richard Turner
Thanks again, Sasmantha from Embrace!
As always, Embrace staff is always helpful and patient.
Insurer: Embrace
By: Barbara
Amanda’s one of the best!!!
Amanda was amazing such a pleasure to talk to and very informative. She took time to explain everything and answered all my many questions. I feel much better knowing everything going Into this especially since I got three dogs. Thank you again Amanda, it was such a pleasure talking to her
Insurer: Fetch Canada
By: Ava
They are absolutely terrible
They are absolutely terrible, do not trust them with your pup insurance they deny, short pay, stall and delay any and all claims. The worst.
Insurer: Embrace
By: Nicholas McGraw
When I had a question my call was…
When I had a question my call was answered directly by a person! She was able to answer my question right away. The whole process from filing my claim to receiving payment was quick and easy. If only human healthcare was this easy!
Insurer: Trupanion
By: Miriam