154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 17, 2023

Trupanion Is Topnotch!

I’ve had Trupanion Insurance Coverage for my two dogs for years. It is an absolute must! Trupanion has saved us $$$. One of my dogs has had Cancer and I am so grateful that she is alive and well today because the insurance afforded us excellent veterinarian care. The key to Pet Insurance is to establish it when your pets are very young for the best insurance rate. Trupanion is easy, fast, efficient and professional!

Insurer: Trupanion

By: EW

July 17, 2023

Having learned the hard way

Having learned the hard way, I am sure to have pet insurnace on my dogs now. I have always used manypets.com, trupanion, or embrace. I shopped around due to price and found a lower price with fetch....I was also reminded that you get what you pay for. None of my other insurance companies that we refer to have ever taken more than 48-72 hours max from the time a claim was submitted until the reimbursement hit the bank account. Not true here. 7 days later after a simple wellness exam and the claim is still "in review" and the customer service rep that I tried to chat with about it was just cold. This company isn't worth saving a few dimes and nickels over. I'll be referring my patients and my own dogs to trupanion or many pets going foward - they've put their money where their mouth is and didn't give me some made up run around. I feel foolish for thinking a less expensive company could give us the care that others did.

Insurer: Fetch

By: Maria

July 17, 2023

The amount of time it takes for…

The amount of time it takes for reimbursement is ridiculous. I have 4 claims I am waiting on payments for. It definetly has caused me to search other companies. Unless you want to wait for an extensive period of time for reimbursements dont purchase pet insurance from this company.

Insurer: ASPCA

By: Bridget Burdette

Verified July 17, 2023

Amazing customer service by phone

Amazing customer service by phone. Fully refunded the months of insurance I paid on my beloved deceased dog. I couldn’t bring myself to cancel her plan it felt too painful. They refunded in full after confirming her date of passing with no questions asked. Thank you Trupanion.

Insurer: Trupanion

By: customer, also a DVM pet owner

Verified July 17, 2023

Really easy

Enrolled on line. Then I called customer service and they were very friendly and helpful.

Insurer: Trupanion

By: TJS

July 17, 2023

Great Experience

I was unsure if I wanted pet insurance, if it would be worth it, how to choose a company, but Fetch has been true to its word and the policy since the start. The policy is very clearly written and laid out. Their terms are fair. I love that services like physical therapy is covered, that I can pay annually instead of monthly for the entire premium, that I can use chat features to talk with representatives, and that I can upload documents via the app. My dog will have Fetch insurance for the rest of her life and any future fur babies are going to be signed up right at the start!

Insurer: Fetch

By: Dana Hendricks

July 17, 2023

Best choice for pet Insurance.

I have been with Fetch Pet Insurance since 2020 and have nothing but great feedback to share. My 3 pets are under their policy. I have needed to use it twice within these three years, and Fetch made the process very smooth, approving my claims in less than 2 weeks in both situations. The App is straightforward to use. Their customer service is always available and professional. I am 100% satisfied and sure I made the best choice for my pet's insurance. I feel safe with Fetch Pet Insurance, knowing they got my back regarding vet bills to keep my furry angels safe. Forever their client.

Insurer: Fetch

By: Fernanda Stevens

Verified July 17, 2023

Haven’t used it yet

Haven’t used it yet

Insurer: Spot

By: Cherie Skiba

July 17, 2023

You're glad you can help me take care of my pet???

You're glad you can help me take care of my pet??? Really??? YOU SUCK!!! You are a typical insurance company that profits on the people who pay their premiums on time, but truly get nothing for their money!!! You pull on the heart strings of people who choose to take care of their pets over neglecting them. Your "under the microscope" crap for claims really sucks. You need to do the work, not the people paying for your insurance. You want office notes from the vet, you get them!!! Start taking care of the people who pay their premiums. Your reimbursement policies suck! Glad your profits are up! That's more important than anything!!! I'll be seeking new Pet Insurance with another company!!!!

Insurer: Fetch

By: Rick Doyle

July 17, 2023

Better than human medical insurance

Met Life Pet has been great for us. It is far easier than our human insurance. Just take your pet to the vet and get a copy of the bill and the SOAP notes. Take a picture in the app and click submit. It usually takes 2 to 5 days for us and we get reimbursed directly into our checking account.

Insurer: MetLife

Veterinarian: Zoot vet Georgetown TX 78633

By: Woody

Useful

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