154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified October 02, 2025

Easy and fast

It was easy and fast. There wasn't a lot of back and forth and once all the information was provided the claims came through quickly.

Insurer: Spot

By: Alexis Smith

Verified October 02, 2025

Taking care of my claims in a timely…

Taking care of my claims in a timely manner means a lot to me and my little Yorkshire terrier

Insurer: MetLife

By: customer

Verified October 02, 2025

I had a great experience with…everything!

I had a great experience with processing my claim. I received payment expeditiously and without any issue

Insurer: MetLife

By: Lilyan Talia

Verified October 02, 2025

Customer service is great and ease of…

Customer service is great and ease of submitting claims and receiving payments is top notch!

Insurer: MetLife

By: Tanya Bush-Townsend

Verified October 02, 2025

Metlife resolved claims quickly

Metlife has resolved all of our claims very quick and their customer services are great.

Insurer: MetLife

By: Cesar A Davila

Verified October 02, 2025

simple filing and quick payment

simple filing and quick payment

Insurer: MetLife

By: Robert Koggan

October 02, 2025

Amanda was very helpful

Amanda was very friendly, knowledgeable, and helpful. This will be my third policy with Fetch, and I wanted to make sure that my new addition will be covered ASAP. She helped me decide which policy would be best for the situation with my new adoption. I wouldn't want to be without Fetch. Hopefully, I'll never need it with Ozzy but I know that things happen so I want to make sure I'm prepared.

Insurer: Fetch

By: Jane

October 02, 2025

Outstanding Customer Service

Samantha in customer service is AMAZING!! She is the whole reason that my experience was so outstanding! She truly went above and beyond to help me fix an issue with my account! She was professional , courteous , patient and just all around wonderful. She even double checked to make sure that the changes had taken effect in my account before we hung up. Please give her the highest level of internal recognition that your company provides for those that truly deserve it (like Samantha)!!

Insurer: Fetch

By: Dee Miller

Verified October 02, 2025

My contacts with Trupanion representatives conversations with the company's…

My conversations with the company's representatives were always professional and courteous.

Insurer: Trupanion

By: Verne Bailey

Verified October 02, 2025

so far so great

so far have processed claims in a timely manner and have reimbursed me for what I would expect to be reimbursed for. very happy i chose spot. i’ve had them for 3 years and hadn’t needed to use them until my cat suddenly got sick this year and it’s be super helpful being able to get some money back

Insurer: Spot

By: Katherine B

Compare top pet insurance providers plans.