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great people working there
When I called to discuss the unexpected and sudden death of one of our dogs the agent was very sympathetic and comforting days later when I called to register a new pup the agent was very helpful
Insurer: Trupanion
By: STEPHEN
They helped me get registered and very…
They helped me get registered and very friendly . Helpful and was sure to let them know they r available 24 hrs a day
Insurer: Trupanion
By: customer
The agent was informative and…
The agent was informative and professional, answered all my questions and was very friendly.
Insurer: Trupanion
By: Ruth
Thank you
Thank you! Great explanation of services.
Insurer: Figo
By: customer
I had called about my insurance…
I had called about my insurance benefits,although I haven’t had to use it yet,but the representative was very knowledgeable about my benefits.
Insurer: ManyPets
By: Angela Incorvaia
Responsible Human
Researched many pet insurance companies and was impressed with Pumpkins options. My Vet was also instrumental in my decision. Usage, I hope I don't need it, is yet to be determined.
Insurer: Pumpkin
By: Cecilio DEL VALLE
Very easy claims process
Very easy claims process, great customer service, fair reimbursement. Thank you!
Insurer: Fetch
By: Caroline
Cat Troubles
Cat Troubles, had to bring my boy to the emergency vet. The insurance covered as stated and got the check in the mail after I submitted my form. Thank you!
Insurer: Embrace
By: May Azcarraga
Communication and reimbursement
Communication and reimbursement
Insurer: Fetch
By: Deborah Midulla
Would be zero stars if possible
Would be zero stars if possible. My Sphynx had blackheads on her chin during the initial vet visit (very common Sphynx condition) and that apparently counts as a pre-existing condition for ALL dermatological conditions. They wouldn't provide any coverage for either an ear infection or ringworm. Pretty standard insurance garbage but I was surprised after all the positive reviews I read before deciding on them. I wasn't expecting much but it's clear their objective is to pay out as little as possible.
Insurer: Embrace
By: Greg