154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 07, 2023

Don’t do it.

This is my first time getting pet insurance. I have an almost 11 year old dog and a puppy. I thought the well visit coverage would help with puppy vet bill costs but it’s completely NOT worth it. What you have to figure out yourself is that everything is capped and the total amount they will cover isn’t anything compared to what you think the cost would be because you don’t know how much puppy visits will cost. It’s a sham.

Insurer: Pets Best

By: Consumer

Verified August 07, 2023

Grateful for Healthy Paws

I could not have gotten my dog the care he so desperately needed without the assistance of Healthy Paws. I am so grateful to have had Healthy Paws since he was a puppy. We didn’t need it until now when he’s almost 8 years old but it was always nice to know I had their policy in case it was needed. My dog recently needed care and spinal surgery which cost over $8000. I never would have been able to afford it without Healthy Paws. The claim submission and reimbursement process is easy and quick. I could not be more grateful that they were there when I needed them.

Insurer: Healthy Paws

By: HEATHER WEST

August 07, 2023

Nine years of paying ~$150 a mos for snake oil

I've been paying ~$150 a month for 9+ years to insure my yellow lab. I think my total payments exceed $16,000. Last Thursday I used my insurance for the first time ever due to acute care for my dog. Trupanion disappointed. For example They declined a $135 charge by the doctor for the initial assessment, which was the basis for the treatment. How do you treat a patient without an Assessment??? Shoot it the dark?? Ridiculous! After speaking to trupanion I learned that there were services in the past that the insurance would theoretically pay for. I thought, maybe they are not so bad...bad analysis on my part. I submitted claims for five older claims totaling a few hundred $$ and again was disappointed by the lack of coverage. This stuff is like lame long term auto warranties, but with the packaging the Trupanion cares. It's snake oil.

Insurer: Trupanion

By: Bend, Oregon Customer

Verified August 07, 2023

Have been a member for a number of…

Have been a member for a number of years and have been very satisfied with their service

Insurer: Trupanion

By: Debbie Ammerman

August 07, 2023

It is simple to submit forever to get paid

It is simple to start a claim and the information required is easy to get and submit. However it takes so long to get reimbursed. I submitted a claim and got 3 emails telling me they are short staffed and it will take longer to process the claim. I get emails like that for EVERY claim I submit. Been with the company 2 years now and every claim I have gotten an email saying it will take 2 months longer to process.

Insurer: Pets Best

By: Olivia

August 07, 2023

Easy guided instructions!

Easy guided instructions!! Awesome!

Insurer: Embrace

By: Kathy

Verified August 07, 2023

Ease of finding info

Ease of finding out what you provide for my dog.

Insurer: Spot

By: Margaret

August 07, 2023

Quick and easy and no troubles getting…

Quick and easy and no troubles getting reimbursed.

Insurer: Pets Best

By: Jon

August 07, 2023

Poor Diagnosis list............and if not on your list, they space provided kicks off the actual diagnosisur on line form does not have a full…

your on line form does not have a full list of issues and it did not contain the doctor's diagnosis of : Dew Claw Avulsion

Insurer: Embrace

By: Kathryn Schene

August 07, 2023

Can't say enough about how pleased we…

Can't say enough about how pleased we are with Trupanion. Unfortunately, we have a Bernedoodle puppy who has a tendency to eat things he should not and recently he had to have a second surgery (had his first in February of this year) to remove an obstruction. I was worried given the timing between the two surgeries but again the experience was very easy and within 2 business days our claim was paid with a detailed breakdown of what was covered and the reimbursement directly deposited into our account.

Insurer: Trupanion

By: Brian

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