154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Claims
It’s very easy to file a claim and they quickly review it and let you know what the outcome is.
Insurer: Figo
By: customerMonica
Fast and easy
Fast and easy. Directions were simple to follow and answers and asks given promptly
Insurer: Embrace
By: Aisha M
Quick and easy to submit claims.
Quick and easy to submit claims.
Insurer: Figo
By: Britney
GREAT Figo Customer Service!
The Figo customer service agents are all very knowledgeable, very friendly to talk with and very efficient in getting answers to our questions and any issues resolved.
Insurer: Figo
By: David L
The person who helped me was…
The person who helped me was knowledgeable, informative and helpful.
Insurer: Trupanion
By: customerSandy
Thank you!
This is by far the best pet insurance company. I’ve never heard of lemonade before until a friend mentioned that they use it for their dog! The process was super easy to step but and BEST prices. I am a full time student and full time employee and Lemonade has definitely helped me out! From getting my fur babies vaccines and stuff lemonade has had my back. I refer all my family and friends to use this app and I will FOREVER use Lemonade!!
Insurer: Lemonade
By: Gianna
Pets Best delays paying claims
Pets Best is always very slow to review claims when they owe me money. When I haven't met my deductible they are nice and prompt. If I had it to do over (and I will with future pets) I would NEVER buy insurance from this sham company. *edited to respond to Pets Best's ridiculous response: There is nothing "complicated" about a thyroid test! Whenever you owe me a reimbursement it takes a long time. Until I've met my deductible you are fast. It's your pattern.
Insurer: Pets Best
By: Galcath
My puppy fell off my couch on her back
My puppy fell off my couch on her back. I took her to the vet. She had a cervical sprain. I found out after I turned the invoices in that the exam and recheck are not covered. The x-rays and meds went to the 250.00 deductible. This means zero reimbursement. Deceptive advertising. Accidents covered??? No they are not.
Insurer: Trupanion
By: Deborah Bridges
Angela is the best
Angela was absolutely amazing. She deserves a raise. She identified a plan that would work perfectly for my dog. She answered every question with a positive and precise response. I have dealt with many customer service representatives and very few compare to her. This experience was one of the best that I have had through a phone call. Thank you so much, Angela.
Insurer: PetPartners
By: Megan Taylor