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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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My dog had several emergency visits to…
My dog had several emergency visits to an animal hospital and follow up visits to her regular vet racking up 5 bills for over $5K. I put them on my charge card and received reimbursement from Embrace before my bill came due. Quick and thorough service and very understanding customer service. I would highly recommend Embrace if you need pet insurance.
Insurer: Embrace
By: John DeLeo
When needing to submit a claim
When needing to submit a claim, it was easy and quick. We received exactly what we expected to.
Insurer: Fetch
By: Kelly Sassone
Awesome service
Awesome service. Good communication.
Insurer: Fetch
By: Daphne Walter
Got our money very quickly
Got our money very quickly
Insurer: Fetch Canada
By: Tom Laracy
Seems to be too many hoops to jump…
Seems to be too many hoops to jump through to get any reimbursement. looking to change to another provider.
Insurer: Fetch
By: David Cotharin
Great turn around time with…
Great turn around time with reimbursement.
Insurer: Fetch
By: Shay Baker
Worst customer service
They don't do much to help ppl. It's just a money grab. When you call its sorry can't help. What's the point really. Fast in taking your money but reimbursement takes forever
Insurer: Fetch Canada
By: Client
My claim for Alfie went very smoothly
My claim for Alfie went very smoothly
Insurer: Fetch
By: jacqueline
Easy to claim
Easy to claim, and fast return. I have one dog with IBD and pancreatitis and the other on medication for behavioral issues. Without Fetch I would have been in a lot of debt.
Insurer: Fetch Canada
By: Jen Peters
Increased Rates
Rate has increased exponentially over the years - rate is not based off of your pets history and will increase multiple times the original rate as your pet ages.
Insurer: Fetch Canada
By: Fetch insurance user