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Seamless and Prompt Handling of Claim
The claim was handled promptly and the funds were received very fast.
Insurer: MetLife
By: Estela Pino
TERRIBLE PET INSURANCE COMPANY
ASPCA is a terrible pet insurance company. My pet was injured in an accident and both of her back legs stopped working. I had the accident insurance and they claimed that even though the injury was caused by an accident, it was not covered because she is a french bulldog. I went through multiple rounds of calls with them and they did not budge. Ended up cancelling with them. DO NOT RECOMMEND
Insurer: ASPCA
By: Tyler Obero
Working with MetLife pet insurance has…
Working with MetLife pet insurance has helped a lot with the cost of care for our fur babies They take care of claims in a timely fashion Customer service is excellent too
Insurer: MetLife
By: customer
Response time
Spot has been amazing so far. I have used my insurance twice since obtaining it last year, once for each of my 2 dogs, and the response time and payments have been quick.
Insurer: Spot
By: Debra
Very easy to submit claims
Very easy to submit claims, and they are resolved in a timely manner
Insurer: MetLife
By: Marc Rossignol
A no BS insurance you can count on
This is the only pet insurance that I count on every time to help me cover vet expenses. It’s a no BS insurance that I always know will cover what they claim to cover - I recommend MetLife 1000x over to all my friends and family.
Insurer: MetLife
By: Maple & Family
Easy to file claims. Claims are reimbursed quickly.
App makes submissions easy.
Insurer: MetLife
By: HH
ZERO BATTLE about claim
I formerly had Many Pets insurance which switched to Odie. Fortunately, I never had to use Many Pets, but the transition to Odie was a nightmare (look at Google reviews) for many clients including me. Before Many Pets I had Pet’s Best, terrible customer service and denied claims in 24hrs as pre-existing and had not been sent medical records. I was preparing to have to battle with Spot because of previous experiences. I must say that I am blown away by how quick and easy this process was.
Insurer: Spot
By: Patricia
Very easy
Very easy, scanned in my vet bill and within a couple of days I received a portion of my bill delivered to my checking account.
Insurer: Spot
By: Nancy Hovey