154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,226 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,336 reviews

4.9
Healthy Paws

10,802 reviews

4.9
Fetch

27,500 reviews

4.9
Pets Best

14,169 reviews

4.9
Trupanion

63,015 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 24, 2023

Access to filing claims are easy &…

Access to filing claims are easy & convenient. Also, payout is quick.

Insurer: Embrace

By: Tracy Peralta

August 24, 2023

Becca Insurance

I have had the Sam insurance for 1 years Fetch is tops They have paid my insurance by the policy rules an I appreciate that you always know what to expect from them My pet has had lot of Medical problems in the past year Thanks to Fetch she has had the best care no questions ask I don't ask for any thing my policy says is not covered I can't ask any more from them Thank You Fetch plan

Insurer: Fetch

Veterinarian: Cherry Point

By: Wanda

Useful
August 24, 2023

Slow Reimbursement With Claims

I do like this insurance company. My one big complaint is that it takes a very very long time for the company to reimburse you for a claim and it's getting longing. One of my claims I filled July 25th and then several shortly after and I'm just now getting reimburse, August 23rd. But I do appreciate that I don't have to jump through hoops to put and claim in and I've had no problems with the claims that I've put in.

Insurer: Pets Best

By: Dawn Ackermann

Verified August 24, 2023

Easy, friendly, and reduces stress

Every interaction I have had with fetch has been easy and smooth. When I have had to make a claim the process is easy, and payment always comes fast after my claim has been approved. Having a pet come down with health issues is stressful and having Fetch pet insurance has really made those unexpected trips to the vet not as stressful.

Insurer: Fetch Canada

By: Laurie Doherty

August 24, 2023

Improvement

The first 6 months they were terrible.Lately when you call you get a pleasant person who speaks English.I insure 3 dogs with them …a few claims and I thought they would choose not to renew …they did renew with no premium increase- and gave me an additional $500 of insurance @ no charge.Keep it up met life

Insurer: MetLife

By: Anna

Useful
Verified August 24, 2023

DENIES MOST CLAIMS

I am in healthcare so I understand insurance. I have been denied all but one of my claims. My prescription food is supposed to be covered. You stated dermatology would be covered. But you deny everything.

Insurer: Figo

By: Thai-An

Verified August 24, 2023

Definitely keep you informed with your claim

Claim was taking some time. Longer than it usually takes to process but they were excellent in keeping in touch with me and informing me of the delay and haven’t forgotten about me and my pet babies

Insurer: ASPCA

By: Tammy Herrington

Verified August 24, 2023

Very easy to navigate

Very easy to navigate

Insurer: Figo

By: salsandoval

Verified August 24, 2023

Trupanion is the best

My one year old ate an sos pad and became sick and lethargic Our veterinarian Dr Rubia at Humber Valley took excellent care of Olive and explained everything Having Trupanion insurance proved to be the right choice because the claim process was fantastic and fast.They texted me everything as it was happening.Great service TrupanionNot having to worry about financial costs just getting the best care for Olive who is doing great After rates were increased I considered canceling Trupanion customer for life 🙏

Insurer: Trupanion

Veterinarian: Humber Valley

By: Paul

Useful
August 24, 2023

Easy to submit claims

Easy to submit claims. Clear explanations of rejected claims

Insurer: Embrace

By: Toni Thatcher

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