154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified September 29, 2025

Two of my claims have been processing…

Two of my claims have been processing for around two months now. The first claim I had to resubmit because they forgot to reimburse me for my second transaction in the claim. Then I had to resubmit several documents several times for both claims.

Insurer: MetLife

By: customer

Verified September 29, 2025

Fantastic claims processing!

I can scarcely believe how fast Pumpkin processes and pays claims!

Insurer: Pumpkin

By: Donna K Becker

September 29, 2025

Insane renewal rates- 25% increase

The coverage looks good but after having this for only a year, we received a renewal for over 25% increase per month. My dog is very healthy and six years old. Never had to file a claim, but moving to just using a savings account versus shelling out $1289 a year in premiums and still handle a $1k deductible.

Insurer: Pumpkin

By: Justin Young

Verified September 29, 2025

All done in short time and easier to…

All done in short time and easier to use over internet.

Insurer: Fetch

By: Barbara

Verified September 29, 2025

Very efficient

Very efficient, professional claim response. Attention to details & there is always someone ready to explain what's unclear. I appreciate you guys! THANK YOU.

Insurer: Pumpkin

By: Vesta J. Simonne

Verified September 29, 2025

The customer service is fantastic

The customer service is fantastic! Always very helpful and such a pleasure on the phone.

Insurer: MetLife

By: Claudia G

September 29, 2025

Finally

Finally, after several years of botched claims processing, Trupanion seems to have gotten its act together and now processes our pets' claims with relative ease. This is good, because several of them have life threatening conditions, and we are grateful for the coverage they receive for their respective care.

Insurer: Trupanion

By: Jeff H

Verified September 29, 2025

Very easy to submit a claim

Very easy to submit a claim. Prompt reimbursement of claims.

Insurer: Spot

By: KC

Verified September 29, 2025

So far a easy process to get my dog…

So far a easy process to get my dog insurance

Insurer: Nationwide

By: Zoell Wollin

Verified September 29, 2025

Claim Service

Timely claim service.

Insurer: Fetch

By: bearwolf

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