Easy claim processing.
Easy claim processing, quick payment directly to my bank account.
- INSURER:
Trupanion
- POSTED: 11/24/2022
- BY: John
- BREED:
- AGE OF PET: 0 - 3
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I'm not sure Trupanion is worth the extra money but the CSR was excellent
I'm not sure Trupanion is worth the extra money, but the CSR was excellent
- INSURER:
Trupanion
- POSTED: 11/24/2022
- BY: Mark
- BREED: Golden Retriever
- AGE OF PET: 0 - 3
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Super informative.
Super informative. I also felt like they genuinely cared to help me and my dog.
- INSURER:
Trupanion
- POSTED: 11/24/2022
- BY: Emil
- BREED: Labradoodle
- AGE OF PET: 0 - 3
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Insurance
Very quick to get a quote and user friendly
- INSURER:
Trupanion Canada
- POSTED: 11/24/2022
- BY: Regis
- BREED: German Shepherd
- AGE OF PET: 0 - 3
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Compliments
Good customer service on the phone
- INSURER:
Trupanion
- POSTED: 11/24/2022
- BY: Mary
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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Fast and Easy
Itâs always easy and fast with the app
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Delay after delay to pay claims - still not paid
Our dog had seizures for the first time at 5 years old. Because this was our first claim, Lemonade requested medical records for the previous 12 months. Skip ahead one month from the initial claims submission and now their underwriter is asking for his neuter records from when he was 6 months old (4 1/2 years ago). The reviewer claims this is standard practice and written in the contract. The contract clearly states "nose to tail" medical records for previous 12 months. Requesting records for unrelated medical care well beyond the contracted review period service stinks of intential delays or intent to not pay. Multiple emails and multiple platitudes but we are still not reimbursed over a month after the claim.
- INSURER:
Lemonade
- POSTED: 11/23/2022
- BY: Stephanie
- BREED: French Bulldog
- AGE OF PET: 4 - 6
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Consistently good pet insurance
We absolutely love Healthy Paws Insurance and are thankful to have found them. Filing a claim is so easy, and we always get reimbursed within a week. Highly recommend this insurance to anyone with a pet.
- INSURER:
Healthy Paws
- POSTED: 11/23/2022
- BY: Nora
- BREED: Border Terrier
- AGE OF PET: 0 - 3
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Trupanion is the best!
Trupanion continues to impress. My Cavalier was diagnosed with multiple heart issues at age 2. Most recently we had to fly to Cincinnati from Vancouver Island for a life saving procedure to the time of $7800CDN. I submitted my claims and in one and a half days they approved 90% of the claim. I do not know what we would have done without them over the past 2 years! They also direct pay on the spot to approved vets in their program! Highly recommend!
- INSURER:
Trupanion
- POSTED: 11/23/2022
- BY: Toni
- BREED: Cavalier King Charles Spaniel
- AGE OF PET: 0 - 3
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