Beginners
Well, I was happy with the customer service rep.
But after talking to some dog owners I may be able to get it cheaper. I will keep it for now , if its turns out to be a good investment I will keep it for sure.
- INSURER:
Trupanion
- POSTED: 12/08/2022
- BY: Barbara
- BREED: Labrador Retriever (Yellow)
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Super friendly and helpful.
Super friendly and helpful. Was able to answer all of my questions. Easy company to work with when filing claims.
- INSURER:
Trupanion
- POSTED: 12/08/2022
- BY: Janet
- BREED: Greyhound
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Trupanion & our girl
So happy it went through without charging me a deductible again & again & etc
- INSURER:
Trupanion Canada
- POSTED: 12/08/2022
- BY: Arlene
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Easy and timely claims reimbursement
We had our first experience with Furkin recently. The process of submitting the claim was well described and uncomplicated, even for a nontechnical person like me. We received the deposit directly into our account in a timely manner. It couldn't have been easier. Thank you Furkin, for making the process so painless.
- INSURER:
Furkin
- POSTED: 12/08/2022
- BY: Sandi
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Trupanion saved my dogs life. Period
If werenât for Trupanion my dog wouldnât be here. Claims are submitted easily and processed quickly
- INSURER:
Trupanion
- POSTED: 12/08/2022
- BY: John
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Kind Customer Service Rep
The CSR that assisted me (I'm sorry, I've forgotten her name) was wonderful.
- INSURER:
Trupanion Canada
- POSTED: 12/08/2022
- BY: Ian
- BREED: Mixed breed
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Efficient and seamless!
The turnaround time is about excellent and the way to submit a claim online is so quick and efficient. My only suggestion would be the option to have the process completed while at the vet. For example, the claim could be filed at the time of the appointment and the customer pays their portion of the claim and Trupanion pays their portion and there not be a need for reimbursement. Removes a step and an upfront out of pocket cost to the customer.
- INSURER:
Trupanion
- POSTED: 12/08/2022
- BY: Alisha
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No