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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Exceptional service by sales…
Exceptional service by sales representative
Insurer: ASPCA
By: John Callahan
Rebecca answered all my questions and…
Rebecca answered all my questions and provided good suggestions based on the need of my dog.
Insurer: Prudent Pet
By: Joyce Ricci
Your customer service is one of the…
Your customer service is one of the best, you’re very prompt for a refund, I belong to many puppy groups, and I recommend you no less than three times a day
Insurer: Pumpkin
By: David &Susanne Moran
The customer service has been very…
The customer service has been very good. I am a new customer so was a bit surprised that the wellness coverage is so low - I definitely thought it would be more. I can’t speak to the other coverage (injuries, etc) because thankfully I haven’t needed it :)
Insurer: Fetch
By: Karin Parke
We are satisfied with Pumpkin services…
We are satisfied with Pumpkin services they stay true to the policy, the do what they promised they will do. So far we have no problems or issues with them, they gave us a peace of mind, that if any of our dogs got suddenly sick, they will be there for us and for our dogs
Insurer: Pumpkin
By: HOBBS/GHADA KHALIL
Excellent Customer Service
Excellent Customer Service. Simple, easy and such a great investment, takes the stress out of deciding what is best for our dog.
Insurer: Embrace
By: Happy client
Spot insurance company lies and commits fraud
These people file claims fraudulently and make up lies as they go to suit their agenda. I'm sure they will not reply to my many emailed attempts to discuss this but they will comment to this review bc all they care about is optics, not if your pet lives or dies. Also as another review stated, their phone lines are a scam and every call gets dropped.
Insurer: Spot
By: Jamazing
Just dealing with a stubborn app
Just dealing with a stubborn app. They denied all my pet claims without any call. Just app-blocked. They could reach out to my vet to get my invoices approved but they would rather deny my claim.
Insurer: Figo
By: customer
The worst pet insurance!
The worst pet insurance. Do not get it! Do not waste your money on this insurance! Your pet won’t be insured after the first sickness. If it happens for a second time they never cover.
Insurer: Fetch
By: Zeytin's mom