154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 22, 2023

Terrible Service

This insurance has taken off some coverage because the veterinary office inadvertently added something from our other dog, which has already passed away almost one year. The doctor has written a letter to my insurance explaining this error. I have sent multiple times detailed medical records, including doctor notes and the letter mentioned above. Now, 6 month later they are asking yet again for medical records. This is unacceptable and their service is less than mediocre.

Insurer: Nationwide

By: Sabine

Useful
Verified August 22, 2023

Easy to enroll

Easy to enroll

Insurer: ASPCA

By: Debbie

Verified August 22, 2023

Best Major Medical Policy

I have used several different pet insurance companies for various dogs in my life, but for major medical issues, I think Trupanion trumps them all. The one-time deductible for a given condition is unique in my experience, as most/all of the other companies' policies charge it again year after year for ongoing treatment of chronic conditions, and their claim processing is remarkably quick and efficient. Most of the time, there are only three or four days between claim and payment, and it's so convenient to have them deposit the payments into my checking account. It's not inexpensive, but neither is good veterinary care for our best four-legged friends. I'm very happy with Trupanion.

Insurer: Trupanion

Veterinarian: Mickila Collins

By: Diana

Useful
August 22, 2023

I recently had a heart attack and…

I recently had a heart attack and needed bypass surgery. I was rushed to Ottawa and left Jax alone my neighbours quickly rushed into action. They had a local town hall meeting to decide on how to look after my baby. A couple of young girls stayed with Jax the first night so he would not be alone. After that one of my friend would leave her cat alone and slept at my house so Jax would not be alone THE WHOLE NEIGHBOURHOOD also took turns walking him and are still doing it til I recover I have amazing people around me who really care. It is really awesome

Insurer: Trupanion Canada

By: George Bednarz

Verified August 22, 2023

Simple & Quick

The application questions are straight to the point, very understandable and made the process quick and nonfustrating.

Insurer: ASPCA

By: William & Paulina Morales

August 22, 2023

All good now

I have been with healthy paws for many years and have had very good experiences in the past. However, things have changed. I am having trouble getting reimbursed for insulin and syringes for my diabetic dog. I have been trying to reach them by phone for over 2 weeks and I get a recording to call back during office hours. Problem is I am calling during office hours. NOTE: Healthy paws has been in touch with me and is reexamining my claims. Regarding the phones, I didn’t realize they are on PST time. All is good now.

Insurer: Healthy Paws

By: Sharon Lederer

Verified August 22, 2023

Pet insurance has a reputation for…

Pet insurance has a reputation for being a ripoff and not good for the pocketbook. I have had several over the last few years and it turns out that all of the. Have found a way out of paying. The same goes for well care. ASPCA insurance seems to have found a good balance and it was easy to setup.

Insurer: ASPCA

By: Bob

Verified August 22, 2023

I have had great experiences with ASPCA…

I have had great experiences with ASPCA pet insurance. I never have a problem with claims being denied for no legitimate reason. They pay claims quickly. Customer service is better than other insurances I’ve had. I gave them 4 stars instead of 5 because the actual claim processing can be a little slow, and their monthly premium is on the higher side especially considering the somewhat low (not unlimited) annual cap. However, to me, the customer service and straight forward claims review process is worth the extra money.

Insurer: ASPCA

By: Shannon Andress

Verified August 22, 2023

Excellent website experience

The coverage offered was explained clearly. The ability to "price shop" coverage was nice and easy.

Insurer: ASPCA

By: DeeTee

Verified August 22, 2023

Sign up was good

Sign up was good. Haven’t used the insurance yet so can’t say anything yet.

Insurer: ASPCA

By: valerie solorio

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