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Pet parents across the U.S. and Canada have left over 224,738 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Trupanion has knowledgeable employees.
The person I spoke with was competent, friendly and courteous.
Insurer: Trupanion
By: Jeanette
I love trupanion
Response was timely and accurate
Insurer: Trupanion
By: Mary
Fast payments
My claims with Trupanion are paid within hours of my Vet submitting them. No worries or haggling, leaving me to care for my elderly dog!
Insurer: Trupanion
By: Patricia
Trupanion is so easy to enroll in!
It was super easy to customize my plan and sign up
Insurer: Trupanion
By: Kathy
I think in a claim situation that if there is a limitation thatâs in the fine print it should be highlighted back to a customer.
I think in a claim situation that if there is a limitation, thatâs in the fine print it should be highlighted back to a customer. Ie allergies, related to food are onto covered for 2 months. I purposely got a coupon on my first batch to try to be good to myself and the insurance company you, and then waited as long as I could order the second one, and then realized it wasnât going to be covered. If somebody wouldâve told me, it was only cover the first two months. I probably wouldâve at least gotten one extra batch earlier than waiting till last minute. The insurance is great to have but I think itâs confusing and should be highlighted once the claim has been made to help the person understand more that using it
Insurer: Trupanion
By: Jennifer
Highly recommend.
Excellent support from Trupanion staff. No stress with claims process when I submit claims myself. Great value and reassuring that if something goes wrong, we can get needed treatment will be ok financially. Thank you.
Insurer: Trupanion
By: Diana
Excellent service and turn around time for payment
Excellent service and turn around time for payment
Insurer: Trupanion
By: Michael
Excellent customer service !
Excellent ,easy and quick !
Insurer: Trupanion
By: Donna