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Excellent follow thru on all claims submitted
Excellent follow thru o all
Insurer: Embrace
By: Ronnie Vance
Initial frustration but overall a very good experience.
There was an initial frustration with sending my dog’s records to Fetch. They repeatedly denied getting records and sent duplicate requests. Once they confirmed receipt of all records, the claim process became very easy. My dog had TPLO and physical therapy. Fetch reimbursed accordingly and quickly.
Insurer: Fetch
By: Shari Murray
Pets Best is truly the BEST
Pets Best is truly the best. We have had pugs in our lives for well over 30 years. When we got our second pug we also got insurance. We were definitely grateful to have it as it helped tremendously with the bills. That being said, Pets Best offers a much better policy than our previous insurance. We love that we can pick our deductible and % back to meet our budget. Pugs come with so many allergy, ear and other issues that we never want to be without insurance. Pets Best makes it extremely easy to turn in claims and the turn around rate on receiving our % back is rather quick. They are much better than most companies in that there is no limitation to the amount received during the year and many hereditary/congenital conditions are including when signing on your puppy at a very young age. This is one of the best ways to assure they stay healthy. I am constantly recommended them to everyone I know as well as all of my friends on social media. They really are the best. I hope that we have a very long relationship with them. We are about to bring home another puppy soon and will be adding them to our current policy. Also, just a note - their 24 hour chat/call in case you just need to ask a tech - the BEST - sometimes you just aren't sure if you need to go to the ER vet or if it can wait and these people are always there and truly a help. Our ER vets are over an hour and half away so this has been a lifesaver at times with reassurance that we can wait until morning. Thank you so much!!!
Insurer: Pets Best
By: Kristine Grasso
Every dog needs Embrace
Every dog needs Embrace. We could not manage our health maintenance and care without Embrace. This company is extremely patient and very helpful. I strongly recommend Embrace!
Insurer: Embrace
By: Gerald Steinberg
Great Pet Insurance
ManyPets has always paid for covered services quickly. They contact you quickly if more info is required and are always helpful if you have questions. I would love to see them offer more variety on plans, such as various deductibles and percentages to be paid out. I also wish they had a way to add a pet online instead of having to call. They do insure older pets and do not have a limit on what they will pay. I have been very happy with them so far. If you are considering pet insurance, don't hesitate to get ManyPets!
Insurer: ManyPets
By: Bek
So far so good
So far so good. It was easy to submit a claim. I’m just waiting for the money still. Will upgrade to 5 stars when that happens.
Insurer: Pets Best
By: Marie
Disappointed with coverage
Our dog's tooth cracked and she had to have it extracted. Part of the extraction process involved teeth cleaning, and Pets Best refused to cover this charge even though it was not a preventative cleaning. We called them to explain this and they still refused to cover it.
Insurer: Pets Best
By: Valerie
Customer service is great
Customer service is great. No waiting on hold forever. Options for coverage are explained clearly, and they make sure we are choosing the best plan for our pet.
Insurer: ManyPets
By: customer
Representative
Representative Derrick was very patient in answering our many questions in an unhurried manner.He was very knowledgeable about how Trupanion works.
Insurer: Trupanion
By: Barbara Dworkin