154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified September 01, 2023

You won't regret Figo!

Making a claim for my pup's vaccines was the easiest thing I've done in my adult life! I had some anxiety that the process would be hard and confusing, but Figo makes it so easy. I didn't have insurance with my last pup and regretted it heavily when it was too late. I chose to get not only accidents and injury, but a couple of add-ons, including routine wellness. Having the added layer of protection to ensure my boy gets the absolute best care, no matter what the situation is, has taken so much worry away for me. Losing my girl was so hard, sudden, and expensive - so much so that I didn't know if I could get another dog. The extra peace of mind that comes with Figo's insurance has made my new best boy's transition so much more wonderful and keeps us both happy and healthy. It's cost effective and they work so incredibly fast!

Insurer: Figo

By: Courtney

Verified September 01, 2023

So easy to file a claim

So easy to file a claim. I had a response within 24 hours. Very please and amazed at the quickness.

Insurer: Figo

By: Robin

September 01, 2023

Pets Best is such a great company to…

Pets Best is such a great company to work with. Submitting claims is very simple and straightforward. Their correspondence is always thorough and polite. Very glad to have the peace of mind that comes with our policies.

Insurer: Pets Best

By: Richard Allen

September 01, 2023

Thank you for supporting Peppi's cancer battle

We have had Trupanion for all our three doggies for over 13 years and are pleased about Trupanion's support. One of our doggies, Kuma, died last year and was well-covered all his life. The other one, Peppi, is currently under advanced cancer treatment, and we genuinely appreciate Trupanion's coverage for his cure. Thank you so much, Trupanion, for supporting Peppi's cancer battle!

Insurer: Trupanion

By: Mika Hoshi

September 01, 2023

YOU NEED TRUPANION IN YOUR LIFE!

I’ve been with Trupanion for almost 13 years now. And I am beyond thankful for them!!! I have recommended them to all my family, friends and clients. Without Trupanion, I would not be able to give my pets the gold star treatment of care that they deserve; every pet deserves! They’re so helpful. Submitting a claim and getting reimburse is so easy too!!!! Not everyone has thousands and thousands of dollars available ‘in an emergency (pets). THIS gives you a peace of mind. 🐶 🐱 ♥️

Insurer: Trupanion Canada

By: Kimia

September 01, 2023

I bought heartgaurd for my dog yearly…

I bought heartgaurd for my dog yearly and they would not reimburse my second purchase a year from the first because I had hit my max. I pay them almost 100 dollars a month and they are a complete scam. Will be finding new insurance immediately.

Insurer: Pets Best

By: Lynn

September 01, 2023

200% Customer Care & Support

I've had my senior kitty enrolled for a few years. Now that serious health issues have sadly arisen, I have been so relieved that Embrace has done exactly what my policy described. A stressful and difficult period with your sick animal should not be further complicated by worry if your policy will come through... I've been given fast reaction time, clear claims processing, customer care, and direct deposit fund reimbursement. I would rate them 10 stars. I will keep Embrace for any new pets who join our family in the future. I'm a grateful customer and pet parent during a devastating illness.

Insurer: Embrace

By: Zuzu

September 01, 2023

Bad attention and no good communication with veterinary

My pet Cala, had intestinal diarrhea. The Veterinary said high and clear that you guys will cover the expenses of his treatment 100%. Since she had it last January we did the claim but your answer always was negative. I'm quite tired and disappointed and I feel scammed and cheated... I have been paying the insurance every month and also my cat's sickness. I will leave a google review also to allowed everyone know that you are not a reliable company... Thanks

Insurer: Pets Plus Us

By: bernat

Useful
September 01, 2023

I’m a new Fetch customer for 2 kittens…

I’m a new Fetch customer for 2 kittens and honestly, it is quiet like a psych experiment. I believe Fetch provides great options. When I had some doubts about what kind of coverage I should be looking for, Monica helped me to find the most fitting options for the kittens. So far, I had positive experience with the options and the team.

Insurer: Fetch

By: Elif Ece

September 01, 2023

Simple, easy, and expedient process.

It was very easy to submit a claim and took less than 5 minutes. A simple list of questions to answer (with drop-down options to guide you) and an upload of the bill and I was done. Claim was processed very fast (days shorter than their estimate).

Insurer: Pets Best

By: Tracey Jeffrey

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