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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Easy to work with
AKC Pet Insurance makes the claim process easy and turnaround time is excellent.
Insurer: AKC
By: Mary Wilson
Took over a month for review of claim
Took over a month for review of claim. When asked, they said they sent a request for vet notes and vet never received so I had vet send. Two days later I FINALLY received a response. Too much follow up on my part.
Insurer: Pets Best
By: customer
Best of the Best, hands down!
Embrace is our 3rd attempt of having pet insurance for our beloved potato, and they have been so easy to work with! In the past 4 years there's been no longwaiting, no hassles, and they even followup with vet and client! So thankful for Embrace!
Insurer: Embrace
By: Julie P.
Claim processing
WOW ! Just WOW. I submitted a claim on 08/30/2023 and the claim was processed overnight. I have never never heard of any Ins CO to process a claim overnight.
Insurer: Pets Best
By: jc
The ease of submitting a claim was…
The ease of submitting a claim was great.
Insurer: Embrace
By: Stephanie Ulrich Reynolds
One of the most unhelpful insurances
One of the most unhelpful insurances. They find a way through the fine print to screw you over and not cover for your dog’s care.
Insurer: Figo
By: customer
Customer service is good
Customer service is good, responses are quick and coverage is as promised. I'm very pleased with Embrace and will stick with them. The claims process was painless. I was asked to provide extra evidence and once that was sent everything happened quickly. Would recommend.
Insurer: Embrace
By: Joe
Reassignment…
Resubmitted a claim for reassignment and it took several months before it was finally gone over again and approved. I had to call several times and spoke to several different people. I was told on more them one occasion that the paperwork that I needed was never received, or it was still in review. Very, very frustrating experience!
Insurer: Fetch
By: Nola Chambers
WORST pet insurance EVER.
Do not get this pet insurance. They have stolen about $1,000 dollars in vet bills from us this year. This insurance is a waste of money. They always find some excuse not to pay for any of the bills. I started using them because my company offered it as a benefit. I am dropping them ASAP. I'm having my fiance's father, an esteemed insurance lawyer, look into all of this for us. This company is such a scam.
Insurer: Trupanion
By: Bailey Krawczyk