154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,837 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,322 reviews

4.9
Healthy Paws

10,778 reviews

4.9
Fetch

27,466 reviews

4.9
Pets Best

14,154 reviews

4.9
Trupanion

62,999 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified August 30, 2023

On line portal is the worst

On line portal is the worst. Can't sign in most of the time service not available. Been trying to change my coverage for 3 days.

Insurer: Embrace

By: Sandy Biggs

August 30, 2023

Great company, great experience

I can’t say enough good things about this company. We’ve been with Embrace from the time we picked up our sweet puppy almost 13 years ago. Our dog had many health struggles during his life. These struggles were easily maintained but it required annual blood work and X-rays, as well as daily medication. Embrace covered these expenses no questions asked. Towards the end of our dogs life he developed Congestive Heart Failure. This required an overnight stay in an emergency hospital, ultrasounds, EKG, seeing a heart specialist, and many new medications. Because of Embrace, we didn’t have to worry about the financial cost to save our dogs life. Embrace covered all the bills, specialists, pills, etc. Because of the treatment we were blessed with 11 more months with our sweet boy. This company does everything they promise. Claims are easy to file and pay outs are quick. You can track everything from their app. If you are considering pet insurance for your animal please look no further.

Insurer: Embrace

By: Jen

Verified August 30, 2023

Fast and Easy

Claim process quick, simple and easy.

Insurer: Figo

By: Jacqueline

Verified August 30, 2023

Right choice?

Haven't used it yet but after researching I decided to try Spot

Insurer: Spot

By: Mary Kroft

August 30, 2023

WellSystem Down- But Problem solved !

Well, the customer service operator I got told me the system was down so she couldn't pull up my documents . But she told me to send the last invoice for My Ginger Gentry in the EMBRACE app: Send Documents, which I did Last Friday after speaking with Brittany. Very nice, personable .

Insurer: Embrace

By: Renee Gentry

Verified August 30, 2023

Filing claim

Claiming the file was easy and the response was fast

Insurer: Figo

By: Amy

Verified August 30, 2023

Easy to use

Pretty easy to upload a claim. I haven't received my first refund check, but I was told that it's on the way. Straightforward user experience. Very simple.

Insurer: Embrace

By: Stephen

August 30, 2023

Very Helpful Member Experience Associate

Spoke to Kelsey this morning about the process for filing a claim when not having medical records from vet office yet. She was very helpful and explained the different ways I can file a claim with only having invoices. It's nice to know that I can still start the process of filing a claim despite not having the medical records yet.

Insurer: Fetch

By: Kim

August 30, 2023

The woman who helped me was very easy…

The woman who helped me was very easy to work with. She answered my questions clearly. I only wish you had a discount for multiple pets.

Insurer: Fetch Canada

By: Yvonne McArthur

Verified August 30, 2023

Great customer service to…

Great customer service to get help to add dog

Insurer: Spot

By: Bern C (havertown, PA)

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