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I absolutely hate Figo
I absolutely hate Figo. They are great with routine care, but they will find any and all ways to get out paying out claims for more serious claims. They claim my dog had an pre-existing condition or accident before waiting period - I saw a neurosurgon that confirmed he did not agree with Figo's assessment. I appealed the decision twice with documentation from the neurosurgeon. Yet, Figo still refused to pay. I wish I could switch to another insurance provider, but other plans will now also consider the condition pre-existing. So I am stuck with horrible pet insurance. If you have a young dog with no documented health problems before your policy starts with Figo, then they might be good for you. But otherwise, stay far away.
Insurer: Figo
By: Jay Espe
Easy to use
It only to a few minutes to get all set up.
Insurer: ASPCA
By: Regina Shuster
Do NOT use Trupanion
I’ve been a customer for 6+ years and now can’t get my claims reimbursed in a timely manner. It’s been 10+ days since they were submitted and 5 days since I was notified the claims were being processed. Despite NUMEROUS calls, emails & live chats I am still unable to get reimbursement. Claims for the same treatment have been being continuously and promptly processed for years but they were applied to my deductible. It seems that now that monetary reimbursement is due to me the claims are being needlessly held up. Extremely frustrated and disappointed.
Insurer: Trupanion
By: Rebecca Shaw
It was easy to understand what…
It was easy to understand what information I needed to fill out and help was available if I needed it.
Insurer: ASPCA
By: Laura
A Bit Of A Pain
I haven’t had the need to use it as of yet and I won’t until I meet the $500 deductible. I’d have given 5 stars but if you’re going to continually bug me for reassurance I’m going to mark you down. You want a review? Let’s wait to see how quick you pay when and if I need to file a claim. Okay?
Insurer: ASPCA
By: Gary Ziegler
Insurance registration
I didn’t like that it when I got r email to register my membership and when I tried, it said my email was not registered. I also have not received an insurance card for my pets.
Insurer: ASPCA
By: Nancy Romo
Class act.
Most efficient claim submission and prompt and accurate processing. Bar none.
Insurer: Pets Best
By: ss arthur
The reimbursement turned around
I would say the dislike of what I have is the turnaround for reimbursements?.
Insurer: ASPCA
By: Emily Wyman