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Initial plan selection
Great experience calling for information on plans and getting my account set up. They were not pushy and were informative.
Insurer: Prudent Pet
By: Michelle Woodruff
Constantly increasing fees
The coverage is pretty good, however in 2 years our coverage has increased by $40/month. EDIT- in response to the reply from Trupanion. The reasoning all makes sense, but potential customers need to know that the price that they start with will not be the price they pay forever.
Insurer: Trupanion Canada
By: Chad McElhinney
Submitting claims are easy and…
Submitting claims are easy and reimbursements are timely.
Insurer: ASPCA
By: Gabriella Wheeler
Steven was extremely helpful in every…
Steven was extremely helpful in every way.
Insurer: ASPCA
By: Jeanne Mook
Easy to complete
Easy to complete. Quick response time.
Insurer: Embrace
By: Ashley Anderson
Dental Procedure Costs
My dog had dental X-Rays in January 2023. Ended up having 2 additional teeth removed (my dog never had a set of X-Rays taken and due 1 tooth falling out unexpectedly my vet recommended the X-Rays). I feel that ALL PET OWNERS SHOULD HAVE PET INSURANCE. Yes it is 1 more bill to pay each month; however, if your pet needs a surgery/procedure done that is costly, the pet insurance will help big time! The dental procedure for my dog without insurance to help me out would have been a little over $1,300.00 out of my own pocket! Who has money like that just sitting around??? With Nationwide Insurance, I pay my monthly premium (premium amount depends on the dog age and general health), after the $250 deductible is paid, Nationwide Pet will pay 90% of the claim and the owner only pays 10% of the claim. With my pet insurance through Nationwide Pet, I was able to afford to have my dog have dental X-Rays, plus have 2 bad teeth pulled out.
Easy to sign up and has good coverage
Easy to sign up and has good coverage
Insurer: Trupanion
By: Karleen
Awful!
I had insurance for years without a claim. Last month, my credit card on file had a new expiration date and did not go through. My policy was canceled. I was told they emailed me (I searched my email account and only an email from 2 years prior came up), and mailed me - which I did not receive, I called to get it reinstated and they won't do it. My dog is now 6 years old and they can't even create a new policy. Awful!
Insurer: Healthy Paws
By: Jackie
Latest 1 comments
We understand there are times a policyholder's credit card used on the policy could be lost, compromised by fraud or that there may be a change in bank accounts, expiration date, etc. When an account goes into suspension due to the fact that we are unable to bill the card on file, we make every effort to keep policyholders up to date and informed about the status of their accounts. Multiple notices are sent via email, and a Notice of (upcoming) Cancellation is sent out via regular post as well. There is also an automatic grace period taken into account. However, at the end of the grace period, if we do not hear back from the primary account holder (prior to the cancellation effective date) the account is canceled. In order to provide our coverage with no annual or lifetime caps for all pets enrolled with us, we offer plans based on the pet’s information and claims payout in each state. Since your pet fell outside the enrollment guidelines in your state, we could not re-enroll your pet.
Trupanion has always been there for me
Trupanion has always been there for me. I’ve had there pets insured and there’s never been a problem. They are compassionate and helpful just when I need them. My little dog has been in the hospital for four days and if it weren’t for Trupanion I don’t know what I would do. There’s no way I could pay for her treatment without this insurance. Love you people!!!
Insurer: Trupanion
By: Karen M
Highly recommend Embrace
As a relatively new customer, I was very pleased how quickly my claim was processed. Their website is easy to use and makes it easy to submit a claim. Embrace provides great coverage at an affordable price. Very happy having them as the insurance provider for my kitty.
Insurer: Embrace
By: Barb T.