154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified September 13, 2023

simply not worth the expense

1- i’m not allowed to add preventive care until a year from now (sep 7th 2024) 2- i have to file a claim instead of just being able to use it like regular insurance and have no guarantees of getting my money back 3- on the app it refuses to show me what all is covered by her insurance and only shows what isn’t covered 4- it’s just not a good insurance policy to be dealing with and i will not be renewing or paying another month of this, i will find better for my kitty baby

Insurer: Spot

By: lameana nottingham

September 13, 2023

Healthy Paws

I filed a hefty emergency vet care insurance claim on a Sunday afternoon and it was settled within 72 hours. I’m very impressed with the ease and efficiency of the claim process- one less thing to worry about during such a stressful time in our lives

Insurer: Healthy Paws

Veterinarian: Veterinary Emergency Group

By: Sarah

Useful
Verified September 13, 2023

False advertising- they do not process claims for months

Their website boasts "fast claims". But it's been 4 months and I'm still waiting. I filed 2 claims in June, and it is now September with no resolution, other than emails saying "we're working on it". After MULTIPLE calls wasting my own time, no anwers. DO NOT FALL FOR THEM. They have nice agents, but awful service. They gave me excuses like "we're changing systems". That was 4 MONTHS AGO.

Insurer: Trupanion Canada

By: Mia

Useful
Verified September 13, 2023

Kate

Trupanion has always considered my invoices and explained the results.

Insurer: Trupanion

Veterinarian: Harmony

By: Doris

Useful
September 13, 2023

Highly Recommend 10/10

Trupanion has paid off very much so far. Here in FL, the policy is a little different, from what I can tell the best part about the policy is the $0 deductible. The only thing I wish I would've known was that you cant increase your coverage once you get it, only lower it. But I would still highly recommend this pet insurance to anyone! Esp if your pets are still young. I enrolled my puppy and kitten when I first got them and it's def paid off for my puppy! They have covered exploratory surgery and all the tests and medications. Truly saved my pockets. Thank God he is insured. I think the best part is, is that they pay the vet directly.

Insurer: Trupanion

By: Alexandria Marcellus

September 13, 2023

Awesome service

I could not give Casey the care he needs of it wasn't for you. You are literally saving his life and I will forever be grateful fo the awesome service you provide. I can never thank you enough,

Insurer: Trupanion

Veterinarian: LIVS

By: Rose

Useful
September 13, 2023

It took a month to have my claimed…

It took a month to have my claimed reimbursed. It’s funny how you want payment with the quickness yet cannot complete the work for the customer in a timely fashion

Insurer: Pets Best

By: Latreia Pratt

September 13, 2023

Great customer service

It’s my first dog so wanted to give her the best. Was told about Trupanion and I am really happy I did choose them. Service has been great and Kelly was my customer service representative and she was great.

Insurer: Trupanion

By: Yohmara Diaz

Verified September 13, 2023

I'VE HAD YOUR INSURANCE FOR…

I'VE HAD YOUR INSURANCE FOR APPOXIMATELY 5 PLUS YEARS NEVER HAD AN ISSUE WITH ISABELLA MY BOSTON TERRIOR. NEEDED A CHECK UP AND THEY NEEDED TO MORE TEST.I'M REALLY PLEASED WITH YOUR RESPONCE NO HASSLE FAST PAYMENT, AND YOU ACTUALLY CARE. IF ONLY EVERYONE CONDUCTS THEIR BUINESS LIKE YOU THE WORLD WOULD BE A BETTER PLAC. THANK YOU!!!!

Insurer: Embrace

By: LAWRENCE MALONE

September 13, 2023

Very helpful

Tatiana Smith was very helpful answering my questions about submitting claim information. Professional, kind, knowledgeable, and patient. Thank you!

Insurer: Fetch

By: Melba Cope

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