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Efficient, expeditious and easy
I filed a claim on Sunday morning and it was settled within 72 hours. The process is very simple- essentially log in, upload the medical procedures summary and submit. I was so relieved that it wasn’t a paperwork headache or a phone tree disaster- I couldn’t have handled that in addition to the stress of having such a sick little dog. So efficient- I wish all insurance providers operated this way.
Insurer: Healthy Paws
By: Sarah Kelley
Since choosing SPOT for my Golden…
Since choosing SPOT for my Golden Retriever ( Millie) pet insurance I am very confident we will be pleased with the service that SPOT offers. SPOT has reached out to welcome us into their pack by texting and emailing many welcoming messages offering help! We have even received a phone call from a representative offering to answer any questions and help!!! So far Millie and I are tail wagging happy and offering back high paws 🐾 for SPOT pet insurance.. thank you so much Susan and Millie Pack
Insurer: Spot
By: Susan Pack
Just do yourself a favor and go with…
When I first signed up for Trupanion, I made sure that accidents would be covered for my dog, I was insured that they would. Unfortunately, that hasn’t been the case, they’ve covered nearly none of my claims. I recently had a claim for intoxication, and they are saying that they will not cover the accident because it has happened in the past. Labeling it as “foreign body”, A foreign body is something that is stuck inside you but isn't supposed to be there. There was nothing stuck inside my dog, he ate something he was not supposed to, and was intoxicated from it. It was a completely different claim, but they still claimed it as a foreign body. Please be careful when signing up with this company, in my experience they will do whatever they can to get out of paying a claim. I never would have gone with them. If I knew these accidents were not going to be covered, it was the whole reason I got the insurance.
Insurer: Trupanion
By: Brie Armstrong
Claim denied
I had great experiences with my previous experiences with Figo. I adopted a new dog who had some diarrhea after I first adopted her which is so normal for a dog adjusting to a new environment. 6 months later I took her in for testing for a totally different intestinal disorder and feeling confident this claim would be covered I did several types of testing and my claim was denied as “preexisting condition” which was not the case. I’m seriously considering canceling my policy because of concern for future claims being denied.
Insurer: Figo
By: Long time customer
Insurance the way it should be!
Embrace has been an excellent source of tracking our pet care and claims. Customer service is professional and approachable. The turnaround is fast and the website is a breeze! Thanks Space Dog!
Insurer: Embrace
By: CONNIE SHANNON
Thank You!
My cat, Scout, after losing weight for a year, was diagnosed with Clostridium Perfringens. Having PetsBest insurance allowed us to get her the treatment and medications she needed to get well. Your staff, both on the phone and by email, was considerate, informed and helpful. I have since recommended PetsBest to my neighbors and friends, several of whom have bought policies for their pets. Thank you for your excellent service and quick response to my needs. It’s frightening when our little ones get sick so, having your insurance, gives us real peace of mind.
Insurer: Pets Best
By: Mary
The enrollment process was a breeze
The enrollment process was a breeze! I am disappointed that preventative wellness care is not part Of your program!
Insurer: Trupanion
By: Deborah
simply not worth the expense
1- i’m not allowed to add preventive care until a year from now (sep 7th 2024) 2- i have to file a claim instead of just being able to use it like regular insurance and have no guarantees of getting my money back 3- on the app it refuses to show me what all is covered by her insurance and only shows what isn’t covered 4- it’s just not a good insurance policy to be dealing with and i will not be renewing or paying another month of this, i will find better for my kitty baby
Insurer: Spot
By: lameana nottingham
Healthy Paws
I filed a hefty emergency vet care insurance claim on a Sunday afternoon and it was settled within 72 hours. I’m very impressed with the ease and efficiency of the claim process- one less thing to worry about during such a stressful time in our lives