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Having Embrace insurance for our pets…excellent decision
Having Embrace insurance for our pets has been an excellent decision. We have a dog and cat. Our claims have been quickly responded to and reimbursed. It is reassuring having insurance, as the expenses for regular check ups and vaccinations have continually increased. Taking my family pets to the vet gets taken care of promptly.
Insurer: Embrace
By: Catherine Raspet
DON'T WASTE YOUR MONEY
DON'T WASTE YOUR MONEY! I WISH I HAD READ THESE REVIEWS BEFORE I PURCHASED THE INSURANCE. I have always had pets and never had pet insurance until recently. I purchased this policy and Embrace found a way to essentially carve out every possible body part on my dog including anything dermatological, because she was itchy at one vet visit.. show me a dog who was never itchy for a 12 month period of time, because that is apparently what it takes to be covered... in any case in my opinion the insurance is a total waste of time and money and the adjuster on our file was condescending and just plain rude. Wouldn't recommend this to anyone
Insurer: Embrace
By: Christine Shurtz Franco
Pets Best is the best pet insurance
Pets Best is the best pet insurance! It is easy to submit claims and payment is quick. I would highly recommend this insurance!
Insurer: Pets Best
By: Heidi
Kelsey was very helpful to me on our…
Kelsey was very helpful to me on our phone call today and answered every question I had & was very polite & courteous. I appreciated her help very much. I had a hard time trying to Google a valid customer service number to get to speak to a live person today & in the process of doing that saw other people’s reviews with the same complaint. I asked Kelsey if she would mind mentioning it to someone in your marketing department so that you could possibly fix a place on the app that would allow you to make a phone call directly from the app. The only way I was able to get through to someone was by using my laptop & getting on a chat with a live person who gave me the phone number. Kelsey is an asset to your company.
Insurer: Fetch
By: Tamra Lockard
Easy Submission and Payment Process
Easy Submission and Payment Process. Signed up and, so far, no complaints. Better coverage than most companies. Highly recommend.
Insurer: Spot
By: Janet
My first time dealing with Trupanion…
My first time dealing with Trupanion and there are not words that can describe how happy and grateful I am to have them as my cat’s insurance company . Everyone I dealt with was helpful, understanding and truly caring! I will definitely recommend them to all my entourage for pet insurance .
Insurer: Trupanion Canada
By: Dina
It’s very random how Spot pays claims
It’s very random how Spot pays claims. Some are fast without issues but a few of our claims we have had in appeals. We currently have 5 pets covered. Spot was fantastic with our belated cat - but with our dog it has been a struggle. Depending on the outcome of these appeals will determine if we continue with Spot. Right now I’m frustrated with Spot taking o an average of 9 days to process/pay. When we first joined it was 2-3 days.
Insurer: Spot
By: Wendy Alderman
Employees most helpful
Employees most helpful, madylyn , great employee!
Insurer: Trupanion
By: customer
Ou offer professional pet medical…
Ou offer professional pet medical insurance and show ou care. Thank you.
Insurer: Spot
By: Marie King
A little slow saving info.
A little slow saving info.
Insurer: Embrace
By: Carole Paradise Munns