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Pets Best is the best pet insurance
Pets Best is the best pet insurance! It is easy to submit claims and payment is quick. I would highly recommend this insurance!
Insurer: Pets Best
By: Heidi
Kelsey was very helpful to me on our…
Kelsey was very helpful to me on our phone call today and answered every question I had & was very polite & courteous. I appreciated her help very much. I had a hard time trying to Google a valid customer service number to get to speak to a live person today & in the process of doing that saw other people’s reviews with the same complaint. I asked Kelsey if she would mind mentioning it to someone in your marketing department so that you could possibly fix a place on the app that would allow you to make a phone call directly from the app. The only way I was able to get through to someone was by using my laptop & getting on a chat with a live person who gave me the phone number. Kelsey is an asset to your company.
Insurer: Fetch
By: Tamra Lockard
Easy Submission and Payment Process
Easy Submission and Payment Process. Signed up and, so far, no complaints. Better coverage than most companies. Highly recommend.
Insurer: Spot
By: Janet
My first time dealing with Trupanion…
My first time dealing with Trupanion and there are not words that can describe how happy and grateful I am to have them as my cat’s insurance company . Everyone I dealt with was helpful, understanding and truly caring! I will definitely recommend them to all my entourage for pet insurance .
Insurer: Trupanion Canada
By: Dina
It’s very random how Spot pays claims
It’s very random how Spot pays claims. Some are fast without issues but a few of our claims we have had in appeals. We currently have 5 pets covered. Spot was fantastic with our belated cat - but with our dog it has been a struggle. Depending on the outcome of these appeals will determine if we continue with Spot. Right now I’m frustrated with Spot taking o an average of 9 days to process/pay. When we first joined it was 2-3 days.
Insurer: Spot
By: Wendy Alderman
Employees most helpful
Employees most helpful, madylyn , great employee!
Insurer: Trupanion
By: customer
Ou offer professional pet medical…
Ou offer professional pet medical insurance and show ou care. Thank you.
Insurer: Spot
By: Marie King
A little slow saving info.
A little slow saving info.
Insurer: Embrace
By: Carole Paradise Munns
Paid my claim the next day
Paid my claim the next day. No problem.
Insurer: Figo
By: don Cameron
Wonderful service
Spot insurance has helped us with the care of our dog who has diabetes.. they have answered all my questions in a timely manner & been very kind & professional.. I highly recommend this company
Insurer: Spot
By: customer