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Recommend them all the time whenever…
Recommend them all the time whenever I’m at my vet seeing people getting huge vet bills and having no insurance to help them!
Insurer: Pets Best
By: Scott Matalevich
Best decision we made for coverage.
We have had Embrace Insurance since 7/2021 when we brought our puppy home. I have not experienced any issues with claims to this point. Any time I called I spoke with a knowledgable agent and had all my questions answered. I have received reimbursements in exceptionally fast times. As with any policy it is ultimately the owners responsibility to completely understand their purchase. Be certain to compare apples to apples when researching any other company. In my opinion Embrace gave me the best coverage for the money spent with options to personalize the plan.
Insurer: Embrace
By: John P.
Trusted support
I am extremely pleased with the level of professionalism and overall support we have been receiving. We have 3 dogs, so it is crucial to have great insurance. So far, claims have been easy to submit and reimbursement has been prompt and as expected based on our plans.
Insurer: Spot
By: Tiziana Boccaleti
TOO SLOW PROCESSING CLAIMS
Too slow processing claims. I asked my Vet's office to send me Bailey's records so I can scan them to Spot for faster processing.
Insurer: Spot
By: Debra Chrin Maier
They don't honour claims
I got Fetch for my dog Gary and initially I was happy I did as he struggled with ear infections But the claim process requires too much information- your vet's medical notes - and is painfully slow Then after an eye infection we discovered Gary had allergies and it cost me $425 to find that out ! Fetch denied the claim. Said it was a pre-existing condition. If it was I didn't know. I love my dog so my concern was an eye infection At $300 a year and $30 per month ? And to deny an 80% of $425 claim after a month and a half ?? Cancel it And then they blackmail you with "now that this condition is known other pet insurance companies will penalize you " is amateurish Read their response to bad reviews and policy cancellations : do not give a damn I think all the positive reviews are planted : not real Paul Even their reply is lame
Insurer: Fetch Canada
By: Paul Kelly
THE BEST
affordable, super easy to file a claim online and prompt payments. SPOT is an absolute must for any pet owners.
Insurer: Spot
By: Jackie Carlucci
Best pet insurance
Figo has been there to help me when my dog started having medical issues. We incurred a high amount of expenses and Figo helped to ease the financial burden.
Insurer: Figo
By: Mika K
Submitted the claim
Submitted the claim Received acknowledgement of same C
Insurer: Spot
By: Melanie Brown
Stay far far away from Nationwide Pet…
Stay far far away from Nationwide Pet Insurance. My cat just turned 2 years old. He had an initial appointment when he was 3 months old to be vaccinated and neutered. He is a healthy indoor cat who has not needed to see a vet until he had a urinary obstruction in April 2023. He was treated and then sent home. A few weeks later he had another obstruction. Upon recommendation from both of the emergency vets and his regular vet, surgery was preformed to eliminate the possibility of future occurrences. I filed a claim with Nationwide. 5 months later the claim is still not resolved. I keep getting letters asking for vet records that do not exist. I have spoken with Nationwide multiple times to explain that they have all the records that exist for my cat. I have filed a medical record gap form. I have sent a letter detailing all of my cat’s vet visits and still nothing is resolved. The only bright spot was Care Representative Kiahara. She is the only person out of the many that I have spoken with who took the initiative to contact her supervisor and find out what was going on. She explained that the underwriter was confused about some information included on the medical record gap form so I sent in another email explaining everything and it’s been radio silence. While all the agents have been polite, Kiahara has been the only one to take initiative and find out what is happening with my claim. I called again today and was given the standard line about how they need time to review the information. It has been almost 5 months. The lack of communication is frustrating. This has not been a pleasant, easy experience. F757634
Insurer: Nationwide
By: customer
Horrible
Horrible. I’ve called insurance adjuster was out of town and couldn’t help. When she came back, she called me at time I’m at work. Even when I left a perfect time to contact me daily. She did this twice. And I was told she’d be out of the office again for a couple days. So, I’m very unhappy with that. Also, without notice my rate was raised and I wasn’t told nor did I receive an email at all about this. I had to log in to my account to find out. I would love to talk with someone about this. But seems like I can never get to anyone at a good time.
Insurer: Embrace
By: Jennifer R Palomo