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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Filing a claim is extremely easy
Filing a claim is extremely easy. Processing the claim and payment is always fast.
Insurer: Trupanion
By: Janice
This is an incredible company
This is an incredible company. Claims are easy to submit, are processed quickly and payment made. The company works with vets to pay the vet directly for vet care covered by the policy. The Company also is very easy with which to communicate and very friendly.
Insurer: Trupanion
By: Judith
Good Experience so Far
We have been pet owners for over 50 years, but this is the first time we have had pet insurance. Over the 3 years since we purchased MetLife, we have filed several claims which have been processed efficiently and fairly. Filing claims online is convenient and easy. Our calls to customer service have been answered quickly by knowledgeable staff.
Insurer: MetLife
By: Sara
Great company
Great company. Quick pay. no problems.
Insurer: Trupanion
By: Linda Crelling
Forever grateful for MetLife
If it wasn't for MetLife pet insurance, I have no idea how I would be able to pay for my girls treatments and medications, very thankful! Great customer service. They made me do a lot of paperwork for her prescription food to be covered but at the end of the day they are covering and i understand the need for clarity. thanks again!
Insurer: MetLife
By: Kiki
Easy process
Great customer service. Submitting the claim was very easy. Took about two weeks for reimbursement which was expected.
Insurer: Fetch
By: Nicole
Haven't made a claim yet
Haven't made a claim yet, but Laura at Fetch was very, very helpful in finding the right coverage for Betty, my Corgi puppy, and even got me a discount. Will post another review when or if I ever to have to make a claim!
Insurer: Fetch Canada
By: Mandy
Prompt response and easy to get to a…
Prompt response and easy to get to a representative
Insurer: MetLife
By: Addie Firtel
I appreciate the fast help so much!!
I appreciate the fast help so much!!! I couldn’t do it without you!
Insurer: Fetch
By: Susan
Very good at follow up
Very good at follow up. The ap is perfect. Wish it didn’t take so long though.
Insurer: Fetch
By: Laurie