219,818+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,818 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Canceled today to find a company that actually cares. Applied through my employer, provided all medical records for my dogs, confirmed no pre-existing conditions, and was told my policy would go into effect in 30 days. Well, my dog desperately needed a teeth cleaning so near the end of the 30 day period I paid for the pre-dental exam, that way once insurance kicked in I could take him in for the full cleaning immediately. Well, after insurance kicks in and I get his teeth cleaned I submit a claim for the full cleaning and they say because I got the pre-exam a few days before the activation date it qualifies as a pre-existing condition. The insurance wouldn't have covered the pre-exam anyway, that's why I paid for it and we confirmed he had no pre-existing conditions before that. Obviously, I would've waited another couple of days if this little loophole was made clear by the mountain of documents they sent me or by any single agent at all, but then they'd actually have to do their job and cover my pets. Absolutely ridiculous, I'm finding an insurance provider that will actually do what I pay them for and take care of my pets. Glad I found out they suck early so they didn't get much of my money.
Insurer: Nationwide
By: Matt
You were always here for us!! We have been covered by Fetch/PetPlan…
We have been covered by Fetch/PetPlan for 13 years on my Maltese. They have done an amazing job with helping me manage his health issues and allowing me to not have to worry about the money aspects of treatment. Sadly on Friday, we had to let my boy go. He was suffering and I couldn't do that to him. Tattianna Smith was very helpful and understanding when I told her I needed to end our coverage because of his death. I appreciate the kindness.
Insurer: Fetch
By: Sue L
Mrs
Healthy Paws is a dependable and efficient company. I take a picture of my bill on my phone and send it to them online. Right away they notify me that they’ve received it. In 1-2 days my claim has a case number and a few days later I have an answer. I’m signed up for direct deposit into my checking account and that is done 1-2 days after the claim is completed. It’s so easy and no waiting. I’m always surprised at how quickly they answer and how soon I’m reimbursed. I’ve had everything covered except the exams.
Insurer: Healthy Paws
By: Janet
Prudent Pet has been a life saver
Prudent Pet has been a life saver! It's very affordable and works great for both my dogs. Their response time is extremely fast. I've gotten claims paid on the same day that I submit them. Their customer service is great too. I truly recommend Prudent Pet to anyone.
Insurer: Prudent Pet
By: Rebeca Selbo
great service
I would recommend healthy paws to furry baby parents who are looking for good insurance or thinking of getting one. I got my Bichon puppy from an AKC heart-rated breeder and expected him to be healthy. I did the internet search for pet insurance and chose healthy paws when he was 3-month. Now he is 2-year and is diagnosed with luxation patella. A surgery fix was suggested by the vet and the cost was around 3K. I can't tell you how frustrated I'm to hear this news. I did a lot of work to find a well-rated breeder and chose the almost most expensive one, but my baby still suffers from a health problem. I talked to the breeder and she said this puppy was the first sick one in her 30+ years of experience. I couldn't tell if she said the truth, but anyway, the accident could happen and I'm grateful that I enrolled my baby in the insurance when he was young so this accident was covered. going through surgery with your pet is super tough, it's even tougher than getting the surgery on yourself both physically and mentally as well as economically, and the insurance now plays an important role and makes sure you don't need to "give up" therapy due to budget. The reimbursement process of healthy paws is very fast, my first claim was processed using around 1 week, and my later claims were processed using 3 days. They also don't increase premiums a lot when your pet gets older compared to other insurance. If you're thinking of enrolling your pet, just do it as early as possible since the insurance doesn't cover pre-existing conditions. There's only 15 days waiting period which is short compared to other insurances.
Insurer: Healthy Paws
By: Chelsea
Avoid
They always have many ways to not cover anything
Insurer: Pets Plus Us
By: Valentina
Miss
Wonderful kind & knowledgeable customer service agents that are truly a pleasure to talk to with any questions about the type of pet insurance your needing. I will tell my friends to register to PET PLUS US.
Insurer: Pets Plus Us
By: Sonia
Pet Insurance - for the unexpected - Trupanion came through quickly!
After having 3 English Bulldogs, we went for the smaller version about a year 1/2 ago, getting a French Bulldog pup. English Bulldogs are prone to corkscrew tail pockets...we never had any issues with ours. But surprise! Our little Frenchie had one and it had to be removed. I received a quote from the surgeon, submitted it to Trupanion and the approved it. Once done, I submitted the final invoice and was paid almost immiately (minus the deductible of course)! It was easy to submit and the customer service people (chat) were extremely helpful!
Insurer: Trupanion
By: Lorie
Great start! Account setup.
Acct completed by phone. Positive experience overall.
Insurer: ASPCA
By: Barbara
Fetch doesn’t care about you or your…
Fetch doesn’t care about you or your animal. I’m sure all insurance companies aren’t great but we’ve had this one since the day we adopted Loki. He was a 7 month old rescue and they have said literally everything is a pre- -existing condition and even though we pay every month they pay for nothing. They aren’t humane. They don’t call you back. They don’t work with you. It’s just a money grubbing company and the worst part is on the other end of all this is a poor, helpless dog who just needed some love and attention. If you’re going to be an insurance company for animals have a freaking heart.
Insurer: Fetch
By: Jessica Urgo