224,603+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,603 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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It was very easy to sign up took a few minutes. I followed up with a phone call to a person named Paul who was also very helpful and polite.
It was very easy to sign up, took a few minutes. I followed up with a phone call to a person named Paul who was also very helpful and polite.
Insurer: Trupanion Canada
By: Dyala
Overall the service is great.
Overall the service is great. My only complaint is that it took 3 months to resolve my claim.
Insurer: Trupanion
By: Jodi
Great customer service
Matt was so informative and helpful
Insurer: Trupanion
By: Susan
Good Pet Insurance co
It was easy to set up and reasonable
Insurer: Trupanion
By: Rose
Thanks!
Everything is soooo easy, and customer service is great.
Insurer: Trupanion
By: Connor
This insurance is so quick and easy to…
This insurance is so quick and easy to use and they paid any claims quickly and we’re so kind and thoughtful when my dog ended up dying from lymphoma at only 8 years old.
Insurer: Embrace
By: Kathy
Very Quick and Easy
Easy to submit a claim and had money in my account within two days. What could be better?
Insurer: Figo
By: Tina
Pets Best is very good
Pets Best is very good. My furbaby had a medical emergency while we were on vacation, then i remembered I had the insurance. Just wish they would provide pre-authorizations in instances such as emergencies so parents won't have to come out of pocket.
Insurer: Pets Best
By: Shanna
Great Overall Experience Including Filing Claims
Fantastic experience from enrolling to filing claims process. I had selected Figo Insurance after doing a lots of research on insurance providers and I have no regrets. I enrolled immediately after getting my kitten. within the first year, I had to file 2 unexpected claims for my baby cat. I provided exactly the documentation Figo requested ( including the medical notes from the vet) via the phone application. It was very fast turnaround process and get paid quickly. At the same time, I renewed my second year insurance policy which stays pretty much the same. I am very happy with Figo and very happy with my choice.
Insurer: Figo
By: Nancy Lemay
Fetch is a scam
Fetch is a scam. They continued to charge us after we cancelled. We cancelled because the rate skyrocketed to over $2500 and the policy pays a maximum of $400 per illness. So it would be impossible to recover the premium unless my pet had 7 unrelated illnesses in one year. Absurd. We changed our credit card number to stop them from continuing to charge us and they somehow found the new number and kept charging us. We disputed the charges with our credit card company and they didn’t challenge our dispute until two years later, when they suddenly charged us for three years’ worth of insurance premiums totaling over $8k. The company changed hands (from petplan to fetch) and they claim not to have saved the recorded call during which I cancelled in 2020. So the credit card company took their side (they did not give us written confirmation of the cancellation-it was only on the call which I did not record myself) and in 2022 they made us pay $5000 for policies that were supposedly in effect for 2020 and 2021. You have 90 days to submit a claim, so there’s no way we could have derived a single penny’s worth of benefit from those premiums. Pure scam. Yes, I spoke with customer service. In answer to my question about why I would get charged $8000 in a single year to insure one cat, the rep said, “If we are able to charge you, we will.” I think that pretty much sums up the company.
Insurer: Fetch
By: Andrea Muchinsky