154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,974 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,325 reviews
10,787 reviews
27,479 reviews
14,161 reviews
63,005 reviews
Category with most reviews
This chart shows the distribution of review categories.
Happy customer
We are so thankful we have this insurance for our girl. It really takes the sting out of vet visits.
Insurer: Spot
By: M L A
This company has been very responsive…
This company has been very responsive to my questions and concerns :)
Insurer: Spot
By: Rachel Rodriguez
Best Decision I made for my pet
I’ve had spot since March 2023 and it has been wonderful. I’ve spoken to people on the phone whenever issues pop up and the customer service is amazing. I wish I would have gotten insurance so much sooner for my pup. Spot is amazing.
Insurer: Spot
By: Pup Owner
Non existent customer service!
Non existent customer service!
Insurer: Spot
By: Stacey B
Really poor experience from Healthy…
Really poor experience from Healthy Paws. They had no issues taking money from me for 7 years, but never helped when we needed it. I've been paying insurance for the last 7 years. I've been fortunate enough to never need to file a claim until a few months ago when my dog needed to visit the ER. A couple thousand dollars later he came back and was ok. When I went to file the claim, it was rejected multiple times because I was missing the initial paperwork from his first vet visit (7 years ago). This vet no longer has the handwritten "soap notes", only the electronic form from his initial exam. I've had multiple customer service interactions and am told if I can't get the soap notes, I'll need go to a vet to get a new checkup with "soap notes", and any claims that occurred before that time would not be valid. Why would they take my money for 7 years if they were never going to be able to process a claim. If they needed the paperwork up front, they should collect it before they take my money. Frustrated, disappointed, and now broke.
Insurer: Healthy Paws
By: Kegan Townsend
Claims initially took too long
Claims initially took too long, but you get points for catching up quickly. Haven’t seen enough checks yet though, so…
Insurer: ASPCA
By: Richard Drakkir
Every aspect from signing up for…
Every aspect from signing up for coverage, to customer service and the cost of the premium.
Insurer: Spot
By: Joe Iannetta
constant requests to review.
I purchased ASPCA insurance. There is a 2-week waiting period until it activates. The two weeks has not yet elapsed. Yet ASPCA Pet Insurance asks me daily to rate them. They get -1 stars for hounding me to review a service I cannot possibly have made use of.
Insurer: ASPCA
By: An Unhappy Customer