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Professionalism Great Customer Service
Professionalism Great Customer Service
Insurer: Spot
By: Luis Serra
No Actual Coverage
Honestly, I feel mislead by the policies. Even when the directions we are told from a representative to prove a problem was not pre-existing to get it covered, it still was denied. It feels as if we are paying just to have every single claim denied.
Insurer: Figo
By: customer
Glad I switched
I switched from lemonade insurance because I felt like spots offered more for my pet coverage. I pay the premium and it’s honestly worth it. I’m so glad I can help my pets health that’s within my budget and I don’t need to worry about expensive medical bills anymore.
Insurer: Spot
By: Cievmuth Thap
Super easy to sign up and not super…
Super easy to sign up and not super expensive to be able to make sure my pet is taken care of:)
Insurer: ASPCA
By: Genavieve Cooper
Website was easy to navigate.
Website was easy to navigate.
Insurer: ASPCA
By: Scott Alfano
Great service
Great service, easy to use app and would recommend to any pet owner.
Insurer: Fetch Canada
By: KGereige
Very easy to apply
Very easy to apply. Best quote out there for pet insurance
Insurer: ASPCA
By: pauline igidbashian
I FOUND WHAT MY CAT AND I BOTH NEEDED. Your outline of what is covered and of…
Your outline of what is covered and of what choices I had was forthright and helpful. I was able to find with you the best plan to fit my budget that would give Patches the most coverage I could get for the money. I especially like the coverage of maintaining his good health with wellness checkups.
Insurer: ASPCA
By: Linda Jimdar
Are you making information difficult to come by?
It seems that you make information difficult to obtain. I just had a claim completed and I can't find the EOB to see how the claim was covered, what by deductible balance is, or a listing of remaining benefits. I don't know if this is intentional or if the app is difficult to navigate, or both. It seems that a claim completion would be much more informative.
Insurer: Spot
By: David Bates