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Every aspect from signing up for…
Every aspect from signing up for coverage, to customer service and the cost of the premium.
Insurer: Spot
By: Joe Iannetta
constant requests to review.
I purchased ASPCA insurance. There is a 2-week waiting period until it activates. The two weeks has not yet elapsed. Yet ASPCA Pet Insurance asks me daily to rate them. They get -1 stars for hounding me to review a service I cannot possibly have made use of.
Insurer: ASPCA
By: An Unhappy Customer
Easy claims process
The process to submit a claim and receive reimbursement was very simple and straightfoward now that everything is electronic and can be done online. It is no longer needed to bring phsyical forms to the Vet office for claims. I submitted a claim for my cat's ER visit and had my claim processed and the reimbursement sent back to be in a week's time.
Insurer: Embrace
By: Shirley Zhang
Good service!
Claims are reviewed promptly and effective communications!
Insurer: Spot
By: Lorry Mooney
I really like the company and what they…
I really like the company and what they have to offer. The thing I don't like is having to pay for service ahead of time that is supposed to already have a credit amount. I understand the money is reimbursed but I feel the deductible should be like that, not the rest. Other than that, I like the rest so far.
Insurer: ASPCA
By: Kimmie Haley
Nothing but a Great Experience
Great Customer... Ease of Submitting claims... Fast claims processing
Insurer: Embrace
By: Sam Chevalier
Very expensive for even routine stuff…
Very expensive for even routine stuff so at the end of the day even with two dogs I’m spending more money instead of saving anything
Insurer: Spot
By: Christa Andreno
4 years in, nothing but good experiences
I've had insurance for my dog through Pets Best for about 4 years now, and I have only good things to say. About 1.5 years after taking out a policy on my dog, she started developing mast cell tumors. She had to have two tumors surgically removed and an additional invasive stomach surgery to check on a severe digestive issue, all within about 5 months of each other. The vet bills were hefty, but Pets Best covered their share of 90% of the bills with no fuss. My dog continues to receive quarterly check-ins with a vet oncologist, and Pets Best rightly counts those expenses towards my deductible, also with no fuss. Gives me peace of mind. Unless something dramatic changes, I'll be keeping Pets Best insurance for my dog, and using them for future pet insurance policies.
Insurer: Pets Best
By: Jonathan
Submitted our first claim in August and…
Submitted our first claim in August and continue to get the "Sorry for the delay" message. Times like these, when funds are tighter, its hard to shell out big bucks for vet care and have to wait weeks for a refund, yet they don't hesitate taking their premiums. Not sure what else I think of this insurance.
Insurer: ASPCA
By: RandR