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Great Coverage
Great Coverage, Good Service, Fair pricing !
Insurer: Spot
By: David Jones
Helpful and supportive
When I called for help in submitting final bill, the person I spoke to was very helpful, caring and supportive.
Insurer: Spot
By: Kirsten Butala
Peace of Mind for my cat
I called with many questions and was treated with respect. I had a great experience, thus far, and hope for the continuation of many more good experiences as I continue with Trupanion.
Insurer: Trupanion
By: Evette
Quick payment!
Spot paid the 80% within 3 days of submitting the invoice. Great service!
Insurer: Spot
By: Laurie Phinney
I had to enroll 3 times before I…
I had to enroll 3 times before I eventfully called. Now I have no insurance for 1 month with a new puppy ...Could not give my friend a referral credit for referring you to me
Insurer: Trupanion
By: customer
Claims process takes over 4 weeks
Claims process takes over 4 weeks. When talking to customer service reps, they are not able to help or provide any information. In fact, today when I asked about the processing of my claim now that it's been 4 weeks, the customer service agent told me that they are short staffed and that I should apply for a job with them to help with the processing load. Outrageous. I will be filing a complaint with their management. For the ever increasing premiums that I pay (on time, every time) I should not get a rude run around when asking about a 4 week old claim.
Insurer: ASPCA
By: Robyn M
Family
SPOT has been very helpful with our 2 claims that we have filed for our princess "LI'I" meaning "little one". Li'i is a rescued mix terrier and has undergone 2 procedures so far. She's a big part of our family and we'll do whatever it takes to make her feel loved. Thank You SPOT for making this happen!
Insurer: Spot
By: Kamaka Ohana
Easy to file a claim and fast response…
Easy to file a claim and fast response and payment. Reasonably priced. We really like it.
Insurer: Spot
By: Shannon M
Text too long to get reimbursed
Text too long to get reimbursed
Insurer: Spot
By: Kevin Bacchi
Happiness for my dog and for me!!
My dog was vomiting and had diarrhea for 3 days. I took him to the vet and was floored when the bill was over $600. The next day I remembered I had pet insurance. I submitted my claim and got an email 8 days later that I would be getting over $400 refunded!
Insurer: Spot
By: Sarah Hemphill