224,430+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,430 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Healthy Paws - very positive experience!
Healthy Paws made submitting and processing my pet's health claims very fast, easy, and positive. I was very relieved to have their substantial coverage/reimbursement to help offset my kitty's vet tests & treatments so that she could get the very best care to keep my very cherished little lady as healthy and happy as possible!
Insurer: Healthy Paws
By: Bridget
Will stick with them
Response time is great. I really cannot complain about much except for two things: 1) They appear to be inconsistent regarding what a pre-existing condition is. Sometimes covered; sometimes not. Frustrating. 2) Our vet sent them our dog's complete medical history but they seemed to lose it. I had to re-send it to them myself. This should not happen. Once they got it (and they've received this before) they did act quickly. Again, cannot really complain as their customer service seems to be very good and their coverage, while not quite as extensive as I was hoping, is good, we'll stick with them for a long, long time.
Insurer: Embrace
By: Warren S
Agent was very friendly and helpful
Agent was very friendly and helpful. Answered all my questions.
Insurer: Nationwide
By: Bart Borg
Reliable and easy to work with
Our otherwise healthy kitty had a big medical emergency requiring expensive surgery. Healthy Paws made it easy to file the claims and we received reimbursement checks quickly and without issue. I'm so glad we had insurance!
Insurer: Healthy Paws
By: AmyW
Buyer beware when you need claim reimbursed
My healthy dog on this insurance with no issues since 2019. He got a benign tumor that had to be removed in September. Still not reimbursed correctly for coverage n filing appeals. Going to better business bureau next. Canceled insurance for him n my Maltese pup.
Insurer: Healthy Paws
By: Vicki
I just signed up for insurance on my…
I just signed up for insurance on my new horse. I had an exam, floating and vaccination. The process was easy and super fast. So far I’m very happy.
Insurer: ASPCA
By: Tricia Coffeen
Embrace Pet insurance claims process
Embrace Pet insurance claims process is very easy and user friendly. I am usually able to submit my claims and have them processed within 1 week.
Insurer: Embrace
By: Victoria Lopez
You did a great job
this company was very helpful
Insurer: ASPCA
By: Frank Arpaia
I want to be able to change my…
I want to be able to change my coverage. The coverage I have did not cover what I was told it was supposed to. I can’t figure out how to do that. It’s confusing to use.
Insurer: Figo
By: customer
Embrace Pet Insurance is by far one of…
Embrace Pet Insurance is by far one of the most shady companies that I have done business with. They have found a way to deny claims for a puppy that I have based on a previous condition of parasites, which is common for most puppies. My puppy has been treated and cleared of any worm or other parasites, but still has GI issues causing diarrhea and Embrace has denied both of my claims so far for a "pre-existing condition". After speaking with their claims analysts, there is zero concern for the customer or for the pet and the only concern that the adjustors have is whether they can find a way to deny the claim. Because they are denying claims for something as minor as GI upset, I have zero confidence that this company would be in my corner if something more severe were to happen to either of my dogs. Instead of helping, they would find a way to deny the claims so that not only am I paying for the full vet bill, but also wasting money on monthly insurance payments.
Insurer: Embrace
By: Ken P