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Prompt
Prompt, efficient and professional. I waited years to purchase insurance for my dogs. Wish I had done it when they were puppies.
Insurer: Embrace
By: Anne Caywood
I just got started with Spot and so far…
I just got started with Spot and so far I like them. They are reasonably priced and cover more than I was expecting.
Insurer: Spot
By: PATRICIA BROWN
Parody of an insurance
Want to pay monthly premiums and not get covered when your pet needs healthcare? Like upholding your end of the deal and later realizing the company won’t fulfill theirs? Then this insurance is for you! My kitten developed eye redness after we purchased the insurance plan, and I went to the vet. The vet mentioned in the note that the cat had occasional sneezing (not the actual reason we went there, just as a side note). When it came to reimbursement, the claim was denied because the occasional sneezing was deemed as a “respiratory infection”, which, intern, was deemed a “chronic condition.” The cat had a history of upper respiratory infection prior to adoption, and hence they claimed it’s a pre-existing condition. I don’t know if the people reviewing the claims are smart fraudsters or just stupid, but as a physician, I can attest that it is not how URIs work. You are “allowed” to have them multiple times a year, it is not a “pre-existing” condition like cancer or diabetes; each episode, if spaced out in time, is a brand new instance. Furthermore, this has nothing to do with eye redness (conjunctivitis) for which the cat was treated for with ophthalmic antibiotic and had a corneal exam. Over a dozen hours were spent communicating with the insurance reps and countless neurons destroyed by the stupidity of their reasoning... Needless to say, I’m no longer their customer (they had the nerve sending me an invite to resume my membership; like yeah, why wouldn’t I!), and now I’m putting away the amount I would’ve paid for monthly premiums into a savings account, self-funding my pet emergency account, knowing that if I have an emergency, there will actually be money to cover my expenses.
Insurer: Pets Best
By: Stan
We used Trupanion for our Great Dane…
We used Trupanion for our Great Dane her entire life and it was an amazing experience. Sadly she passed and enrolling a new puppy was a breeze.
Insurer: Trupanion
By: Venessa
Second year with Embrace Pet Insurance
Second year with Embrace Pet Insurance. I submit my claims online; notification of receipt and processing is quickly addressed. I have no issues or complaints at this time. I am highly satisfied with Embrace Pet Insurance and would recommend them to anyone with pets.
Insurer: Embrace
By: Eileen E Johnson
Parody on insurance
Want to pay monthly premiums and not get covered when your pet needs healthcare? Like upholding your end of the deal and later realizing the company won’t fulfill theirs? Then this insurance is for you! My kitten developed eye redness after we purchased the insurance plan, and I went to the vet. The vet mentioned in the note that the cat had occasional sneezing (not the actual reason we went there, just as a side note). When it came to reimbursement, the claim was denied because the occasional sneezing was deemed as a “respiratory infection”, which, intern, was deemed a “chronic condition.” The cat had a history of upper respiratory infection prior to adoption, and hence they claimed it’s a pre-existing condition. I don’t know if the people reviewing the claims are smart fraudsters or just stupid, but as a physician, I can attest that it is not how URIs work. You are “allowed” to have them multiple times a year, it is not a “pre-existing” condition like cancer or diabetes; each episode, if spaced out in time, is a brand new instance. Furthermore, this has nothing to do with eye redness (conjunctivitis) for which the cat was treated for with ophthalmic antibiotic and had a corneal exam. Over a dozen hours were spent communicating with the insurance reps and countless neurons destroyed by the stupidity of their reasoning... Needless to say, I’m no longer their customer (they had the nerve sending me an invite to resume my membership; like yeah, why wouldn’t I!), and now I’m putting away the amount I would’ve paid for monthly premiums into a savings account, self-funding my pet emergency account, knowing that if I have an emergency, there will actually be money to cover my expenses.
Insurer: Pets Best
By: Stan Ryndin
Real pet insurance
I can’t say enough about MetLife Pet insurance. Our pets are like our children and MetLife Pet treats them like they are as well. MetLife Pet insurance is real insurance that helps with the enormous costs of veterinary treatment. The MetLife Pet agents graciously help every step of the way and claim filing is very streamlined. I have shared my experiences with all my skeptical pet parent friends, and they are indeed encouraged and surprised. MetLife Pet insurance is the real deal. I highly recommend regardless of your pets age.
Customer service …
I had never called or had Insurance before but this experience was great. The customer service individual I spoke with was excellent and they helped me get through the sign up, process they went above and beyond.
Insurer: Trupanion
By: David
So convenient!
The claims process could not be any more smooth.
Insurer: Figo
By: Courtney
Too Much Talking
Would have liked less commercial-like speech and more to-the-point get the information needed and get off the phone effort. I was trying to get this done while waiting for service somewhere. I'm a busy person and just need to get things done as efficiently as possible.
Insurer: Trupanion
By: Kelly B.