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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Great plan
Great explanation on benefits and easy enrollment process
Insurer: MetLife
By: Bryan McGraw
I’ve had an excellent experience with Figo Pet Insurance
I’ve had an excellent experience with FIGO Pet Insurance. The service has been outstanding — I submitted my reimbursement request and received my payment back much faster than I expected. The process was easy and smooth, and the pricing is very reasonable for the coverage you get. I highly recommend FIGO for anyone looking for reliable and efficient pet insurance.
Insurer: Figo
By: Sondra
Pets Best is great
Pets Best is great. They have upheld their end of the insurance, and I have had no issues with them.
Insurer: Pets Best
By: Kevin Le
Claim
I sent in a claim and within about a week I received the money back. Things were incredibly easy.
Insurer: MetLife
By: customer
Claims/reimbursements
Very easy to submit claims and get reimbursed back,
Insurer: Fetch
By: Cass
Easy claims process and reimbursement
Easy Claim process and reimbursement
Insurer: MetLife
By: Ashley F
Healthy Paws is the best!
Healthy Paws is the best! They are so fast at reviewing our claims. Great customer service too if we’re ever had a question or an issue. We’ve had to do a lot for our dog so we don’t know where we’d be without them!
Insurer: Healthy Paws
By: Wesley Hanson
My dog passed away, and they said they hope he's doing well
My dog passed away, but several of his claims are in limbo. I reached out to inquire and let them know I hoped for efficient processing as my dog had passed away and I cannot bear to communicate with them any longer (see my previous review regarding poor customer service). The reply was: "I hope you and [dog's name] are doing well!" Avoid this company. The customer service they were known for prior to Chubb no longer exists. They're also holding payment on claims for medications that were previously approved and paid on a regular basis.
Insurer: Healthy Paws
By: Lisa
Nadine Van Ness was so patient with me
Nadine Van Ness was so patient with me, she explain every detail and answered all my questions. Extremely helpful.
Insurer: Fetch
By: Lucille
Horrible company
Horrible company. We had our pet insured with them since 2020. They never approved our claims. We believe this to be a scam. we paid them over $6000 and we got nothing. We are demanding a full refund. My recommendation is to avoid them.
Insurer: Healthy Paws
By: The Learning Path