219,997+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 219,997 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

219,997 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,875 reviews

4.9
Healthy Paws

11,200 reviews

4.9
Fetch

5,602 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

15,037 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified May 26, 2026

Easy claim submission online.

We had to use a different Vet Clinic than ours and submitting a claim online for the service was very easy!

Insurer: Trupanion

By: Scot

Verified May 26, 2026

Great experience!

Amazing communication! And explanation of benefits is always so detailed. All calculations done correctly. Also, great to know that my kittens could see an emergency vet when accidents happen. Thanks for the fast review of claim.

Insurer: Fetch

By: Johana

May 26, 2026

She was awesome!!

She was awesome!!! Explained and walked me through everything!!

Insurer: Fetch

By: Deanna

May 26, 2026

Doubled our rated without explanation

I went with Healthy Paws several years ago because of the mostly positive reviews, but I have been very disappointed with their customer service and billing. They just DOUBLED our monthly rate without getting approval and it was really hard to get answers about this on-line. Super frustrating experience

Insurer: Healthy Paws

By: Lisa C

Verified May 26, 2026

Amazing efficiency!

Prompt, efficient payment! Amazing service!

Insurer: Trupanion

By: Diane

Verified May 26, 2026

If I could give 0 stars I would

If I could give 0 stars I would. My monthly not only increased from 120 a month all the way to now 258 a month. For two cats. And even though I didn’t experience these issues before, what you guys have done lately is beyond words. In a really bad way. My cats have gotten their teeth cleaned for the past 3 yeas, while they were insured under Met Life, never had an issue with claims or refunds. But the last time which was well over a month and a half ago. They got their teeth cleaned and I submitted my claims right away. Tell me why is MAY 26th and I still haven’t received any money regardless of having called and spoken to multiple associates and representatives (MORE THAN 10 different people) they all said they would reach back out to me, which non did. Now here’s the thing. On my end it’s showing that claim as closed/solved&paid… guess what? I have not received any money. Despite speaking with multiple different people and them supposedly putting a note for the billing department to reissue the payment. The wait has become unbearable because we’re not talking about $25. We are talking almost $1000. So please be diligent and process my refund with urgency. This is a big amount of money and mostly in this economy. I am beyond disappointed and dissatisfied with this company and how you chose to deal with my claim. please solve this as a matter of urgency. I’ve contacted you guys over emails, that never get replied, through the app where I can never get a hold of a human as well as the phone which I’ve called and spoken with different individuals over 10 times. Thank you, I hope this can get resolved with a sense of URGENCY. Otherwise I will go bankrupt. I’m just a young responsible woman who’s never missed a payment and has been loyal to Met life for years in consecutive. Please HELP IS NEEDED WITH URGENCY REGARDING THIS MATTER.

Insurer: MetLife

By: Dissatisfied Customer

Verified May 26, 2026

Ease of filing and standing by your…

Ease of filing and standing by your claims

Insurer: Trupanion

By: Stephanie S-NewJersey

Verified May 26, 2026

Amazing

This was my first claim since we put our dog on the insurance and it was so easy. It only took a couple minutes and I got the refund in just three days.

Insurer: MetLife

By: Ronda

Verified May 26, 2026

Questions were easy to read and…

Questions were easy to read and understand. Benefits were broken down and comprehensive.

Insurer: MetLife

By: Randall White

May 26, 2026

Thank you Aileen for answering my 1…

Thank you Aileen for answering my 1 million questions! I feel great about the policy we set up for side 🙏🏼

Insurer: Fetch Canada

By: Lisa Dagg

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