224,517+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,517 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Quickly processed my claim.
Quickly processed my claim.
Insurer: Pumpkin
By: Kelly
The exact coverage.
The choices of coverage are appropriate and applicable for each of my dogs.
Insurer: MetLife
By: Patricia Mayo
Denied new claims that were previously covered
Denied new claims b/c they said it's pre-existing. It something they were covering. Then I guess they just decided they would lose money on me; so they decided not to cover them anymore. I canceled my policy, wish i would have chosen a different company, b/c now his symptoms are pre-existing.
Insurer: Trupanion
By: James Carlin
Easy well explained web and very good…
Easy well explained web and very good price
Insurer: MetLife
By: DuMoulin
the hoops you have to jump through…
the hoops you have to jump through regarding medical records and the lack of communication other than emails saying claims are pending history review are very annoying. I've had 2 other pet insurance companies neither did what embrace is doing to process a claim. I hate changing again at this point but very disappointing customer relations and service.
Insurer: Embrace
By: Danette Riddle
I've ensured my pets with them for…
I've ensured my pets with them for years and they have been reasonable mostly. I did have to file an appeal on a claim that was rejected multiple times. I did finally receive refunds. The process requires resilience, patience and persistence from the customers. It does seem the processing team doesn't want to or are trained not to investigate on complicated claims but to reject them by coding them as disqualified items, if you want your refund you need to be patient and not give up on trying.
Insurer: Pets Best
By: Shirley
Metlife is easy to work with
Metlife is easy to work with. The app makes it easy to upload claims. The claims are filed and refunded within a week
Insurer: MetLife
By: customer
Amanda was friendly and informative
Amanda was friendly and informative. It was a pleasure dealing with her.
Insurer: Fetch
By: Rosie Turner
Have always been very helpful and…
Have always been very helpful and willing to take care of claims. I'm not one to usually leave reviews on companies but I also work in insurance so I'm very familiar with companies. Pumpkin is one of the better ones I've seen. Highly recommend!
Insurer: Pumpkin
By: Brent
super easy to customize plan
super easy to customize plan
Insurer: MetLife
By: Kimberly Hoskins