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No problems sending claims and getting…easy breezy
No problems sending claims and getting returned funds !
Insurer: Spot
By: Deborah Hawthorne
Monthly premium increased immediately after claim
Monthly premium increased immediately after claim submission. When compared to comparable coverage from other insurance companies, Trupanion is significantly more expensive. Claim submission was quick and easy.
Insurer: Trupanion
By: customer
I have never had pet insurance this is…
I have never had pet insurance this is the best one they always come through no hassle
Insurer: Spot
By: Silvana Cordova
Great website and communication
Great website and communication. Fast claims process.
Insurer: Spot
By: Rob
Everything got solved fairly quick and I'm happy about my experience
My 8-year-old domestic long hair cat had emergency surgery for intestinal obstruction, we started healthy paw plan in 2020 and this is the first time she needs to use it. To be honest, I'm happy with their process speed, my claims got solved in 10 business days. They did request medical history so I suggest keeping all the records even if your pet is healthy.
Insurer: Healthy Paws
By: Yifeng
Reliable, Responsive, Trusted
Highly recommended. Looking forward to good relationship with MetLife Pet Insurance for years to come with putt precious puppy. Keep up the good work!
Insurer: MetLife
By: Lily
Very easy to use and quick responses!
Very easy to use and quick responses!
Insurer: Pumpkin
By: Laura
Not Happy
This was my pet's first visit to the vet the bill was with. And I at the time I took my dog in only my wellness was kicked in so I was only figuring to get paid back for the annual first check-up part of the visit. This is because in the visit I had said to the doctor my dog really wasn't eating and had some loose stools so then they decided to do a few extra workups on her that I knew I would have to pay for that the insurance wouldn't since the illness wasn't kicked in yet. But after 3.5 weeks of no communication from them I logged back into the portal like I was doing on almost a daily basis at this point and bamm that day there was a FULL denial letter for EVERYTHING. NOT HAPPY, just thinking about canceling and going without any coverage, doesn't make sense to pay $101 a month for 1 dog with no health issues ever.
Insurer: Pets Best
By: Victoria
Good Customer Service
Simple to use. Customer service is good too.
Insurer: Figo
By: Terra Farley
Great customer service
Being a newbie to any kind of pet insurance it was nice of Laura D to patiently answer all my questions. Greatly appreciated.
Insurer: Fetch
By: Kathi