154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified October 08, 2023

I love Trupanion!

I love Trupanion!! As soon as I got my puppy, my vet offered same day enrollment and Trupanion accepted my little doggo! I called to ask some questions and ended up talking to a huge dog lover like me, and oh yeah! Got all my questions completely answered.

Insurer: Trupanion

By: Carol Morgan

Verified October 08, 2023

Coverage waiting period

Buying coverage and not having the coverage for a month during the waiting period is a bit of bait and switch. My vet gave my pup a clean bill of health, as did the breeder I used to buy the pup. These two people should be able to vouch for the lack of ‘pre-existing conditions’

Insurer: Trupanion

By: RC

October 08, 2023

Dog Lover

Great service. Easy to send in invoices with the app.

Insurer: ASPCA

Veterinarian: Gary Guttman

By: Gary

Useful
Verified October 08, 2023

Excellent experience

Great experience. I called and spoke to a young lady. I can’t remember her name, but so was so kind and bubbly, happy. She connected me to a local rep who also was very kind and helpful. We had conversation about our pups and how we came up with names and so forth. Both reps were great. I could literally “see” their smiles though the phone. I was congratulated on Riggs and he was welcomed to the Trupanion family. My local rep and I kept getting disconnected. He never gave up trying to reach me again. Took 3-4 tries of a bad connection, but he got through and we finished signing Riggs up and all was good. Thank you to both of those reps. I’m very very please. Thank you.

Insurer: Trupanion

By: Tammy

Verified October 08, 2023

Very slow to respond to claims and…

Very slow to respond to claims and asking repeatedly for receipts that have been submitted.

Insurer: Spot

By: A. Wilso

Verified October 08, 2023

Got reimbursed with in a few days very…

Got reimbursed with in a few days very helpful

Insurer: Spot

By: Kimberly Riedner

October 08, 2023

Excellent pet insurance

I am very happy and glad I went with this Insurance. Claims are easy to process and if there’s an issue the customer service support is fantastic.!! Kudos MetLife pet insurance 😊

Insurer: MetLife

By: Sharon

Useful
Verified October 08, 2023

Just transferred from another company

Just transferred from another company. But the sign up was great. I look forward to working with Trupanion is keeping my baby safe and well

Insurer: Trupanion

By: customer

Verified October 08, 2023

Easy to use.

Filing a claim was as easy as ever.

Insurer: Spot

By: Malik Bridge

Verified October 08, 2023

Great customer service!

The Spot costumer service team has been helpful, kind, and accessible. I have found Spot insurance to be a great value. The claim processing time has varied and has been longer than anticipated. Overall I am appreciative of and satisfied with the coverage and interactions I have had.

Insurer: Spot

By: Tara White

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