154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

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Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified October 06, 2025

Easy to use the app and submit claims

Easy to use the app and submit claims. They take care of everything except when SOAP notes are needed but only need to forward email to vet office. Easy process. Very satisfied so far!

Insurer: MetLife

By: customer

Verified October 06, 2025

It was super easy to submit the claims

It was super easy to submit the claims. I am very happy with the responses.

Insurer: Embrace

By: Jennifer

Verified October 06, 2025

This has got to be the easiest way to protect my dog.

This has got to be the easiest way to protect my dog. I recently switched companies because of a huge price increase with the plan I had. I was very nervous about picking a new company. I have had the easiest transition. When I had questions to set up my account the customer service was extremely helpful. And now all I do is complete a claim and within days I have emails confirming they are working on it and just as quickly I have my reimbursement deposited into my account. I couldn’t be more satisfied.

Insurer: MetLife

By: customer Gina

Verified October 06, 2025

Always prompt replies and payment

Always prompt replies and payment. The only draw back is increased pet insurance every year.

Insurer: MetLife

By: CAROLYN ROBLES

Verified October 06, 2025

Awesome experience with MetLife Pet Insurance

MetLife promptly responded to my claims, getting me reimbursed with no pushback or red tape. Filing was smooth and painless. Thank you MetLife!

Insurer: MetLife

By: Valerie

Verified October 06, 2025

Timely turnaround of Bill sent in until…

Timely turnaround of Bill sent in until money is in my account. Everyone is always very kind on the phone. All in all a great company.

Insurer: MetLife

By: Misty Goulden

Verified October 06, 2025

Everyone I have dealt with! AMAZING

Everyone I have dealt with has been amazing! Helpful, knowledgeable and understanding! They have walked me through every question I have had and resolved every issue!

Insurer: MetLife

By: Lisa Hooper

Verified October 06, 2025

2 years with Spot Insurance coverage

I've had my dog and cat covered with SPOT since 2023. Their coverage is wide and still on the affordable side compared to other insurance companies. I recently received a significant reimbursement for a procedure my cat had, and I could not be happier! I don't plan on ever moving to another insurance company and highly recommend it to those who would like a reliable company and some help with vet bills!

Insurer: Spot

By: Emilia Torrellas

Verified October 06, 2025

Issues not resolved

Issues not resolved

Insurer: MetLife

By: Stephanie

Verified October 06, 2025

Very easy to submit claims and…

Very easy to submit claims and communication regarding it very quick. I've used the vet chat for questions and very happy with response.

Insurer: MetLife

By: L A Alberg

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