154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified October 10, 2023

Well-priced coverage

Well-priced coverage

Insurer: ASPCA

By: BIANCA

Verified October 10, 2023

This was my first claim and I started…

This was my first claim and I started by contacting customer service to be sure I was submitting properly. The team was extremely helpful and everything moved along quickly. It was even more helpful when a prior document for my puppy was missing and as handled directly between embrace and my vet. The claim was completed quickly and updates were sent through the process. Emergency surgery for my 10 month old puppy was stressful enough and the embrace team absolutely made everything easier.

Insurer: Embrace

By: Brian S

Verified October 10, 2023

when you deny a claim kindly give an…

when you deny a claim kindly give an explanation

Insurer: Spot

By: linda O

October 10, 2023

easy claims

ease of submitting claims online and on the app.

Insurer: Pets Best

By: gerry

Verified October 10, 2023

Quick turn around time in processing…

Quick turn around time in processing claims. For the most part I am happy, but I do think you need to reconsider the cost you reimburse for vaccines and flea and tick medicine. $25 for tick medicine doesn't even pay for one dose. Without these required vaccines we could potentially have very sick pets. You need to be proactive and not reactive.

Insurer: Spot

By: Betty Benson

Verified October 10, 2023

I can’t cancel my insurance plan…

I can’t cancel my insurance plan because my spouse has another insurance plan

Insurer: ASPCA

By: Jennifer Pierre

October 10, 2023

Not only covering medically necessary dog food for only 2 months

We have been very happy with Trupanion for about a year now. We were informed on our first visit to our vet that this breed of dog (American bully) that they are a medical nightmare. That is why we started the insurance immediately upon leaving the vet that day. Today I was informed that Trupanion will only cover the dog food that our vet recommended to treat his digestive issues for only 2 months. I don’t understand why they cover it at all. we are not very happy about this after the amount we pay for this insurance 😡. Even after doing a peer to peer review, Trupanion is still not going to cover the dog food. Seriously thinking about finding a new insurance company.

Insurer: Trupanion

By: James McPencow

Verified October 10, 2023

This was a very easy way to get…

This was a very easy way to get insurance for my puppy! I'd like to speak with a representative about all the coverages etc. So I'll do that now that the holiday has passed.

Insurer: Trupanion

By: customer

Verified October 10, 2023

You made it very hard to understand the…

You made it very hard to understand the principles of the coverage the rules and guidelines and you have not been able to explain clearly how to pay properly and how to be covered properly and steps that it takes

Insurer: ASPCA

By: Christopher Lajeunesse

October 10, 2023

I wish human medical insurance was this easy and reliable

I wish medical insurance for humans was as easy and reliable as Embrace is. My dog has had a mystery illness for 6 months, requiring a dozen clinic visits, specialists, and expensive diagnostics and prescriptions, and Embrace has been with us the whole way, covering every claim without question and giving us so much peace of mind.

Insurer: Embrace

By: Julia B

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