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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

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Trupanion

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Category with most reviews

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Verified October 12, 2023

pay out

they were very helpful

Insurer: ASPCA

By: Sue Turcotte

October 12, 2023

Best Insurance for Dog care Ever

Fill out questionnaire, then email it in, takes a couple weeks and get a direct deposit for 100% after deductible is paid. Very helpful phone assistance, couldn't be happier. I had another dog for many years and in the end, was paying thousands of dollars for his care. I expect my insurance will help shoulder that load in the distance future. I recommend this company for your pet insurance.

Insurer: MetLife

By: Wendi

Useful
Verified October 12, 2023

This company was recommended to me as a…

This company was recommended to me as a great pet insurance for cats with preexisting conditions. Not only did they never give me my account number so that I could make a member portal, their customer service never replied to me when I asked them for it, when I saw that they do not accept coverage for peeexisting conditions, or when I asked for refund.

Insurer: ASPCA

By: Elaine Malinowski

Verified October 12, 2023

ease of use

ease of use; prompt response; affordable pricing

Insurer: Spot

By: Maria

Verified October 12, 2023

I liked the options for additional…

I liked the options for additional wellness and care that was available. The website was easy to navigate and the option to add the app was clear. Seems like sending in a claim will be easy as well.

Insurer: ASPCA

By: Mary Marquardt

October 12, 2023

Easy claim process. Dead Slow reimbursement!

Easy to submit claims! However…….. I hope you’re not expecting a quick reimbursement process! I’d consider 7-10 business days to be a normal wait time. I’ve filed 4 claims in the last 5 months. First one took a combined total of 2 months. Second took 3 weeks. Third and fourth took 4 weeks! Again….. Easy claim process. I’m not strapped for cash by any means either. Just extremely frustrating to know you pay for insurance and it takes that long to get a benefit you’ve paid for. And don’t expect any decent information through email. Best to call in and try to speak with someone.

Insurer: ASPCA

Veterinarian: St. FRANCIS

By: Joshua

Useful
Verified October 12, 2023

Terms and costs of coverage were clear.

Terms and costs of coverage were clear.

Insurer: ASPCA

By: Elizabeth

Verified October 12, 2023

Signing up and getting the information…

Signing up and getting the information was very easy and convenient and changing options was easy as well. I am not sure yet about the insurance reimbursement process because I have not used it yet.

Insurer: ASPCA

By: Douglas Newcombe

Verified October 12, 2023

Very easy sign up process.

Very easy sign up process.

Insurer: ASPCA

By: Esther

Verified October 12, 2023

quick and easy

I started out online, which was easy to navigate and was able to find answers to most of my questions. I ended up calling with one question, which she quickly helped me with, and then she offered to go ahead and set me up. She did so very quickly and efficiently, and was very informative and patient, and kind. I really appreciated her help.

Insurer: Trupanion

By: Erin Cruz

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