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Claim response is slow..and while I…
Claim response is slow..and while I understand the need for documentation a case of neutering that failed twice should be self explanatory and not need as much documentation backup .
Insurer: Spot
By: Wes Young
After being on the phone for a good 2…
After being on the phone for a good 2 hours,unable to update my billing info, I finally got ahold of Tye,one of your operators that worked me through a VERY difficult attempt to give you this info. Tye was the only one to understand my problem and she helped guide me through this process.
Insurer: Nationwide
By: Jim P.
Best Pet Insurance ever
We have had Pets Best insurance since we got Benji as a pup. I loved Pets Best so much that I added my Golden Retriever to my plan. I love the wellness protection, they always pay within a week of taking my pets to the Doctor. This month is the first time I really had to use the illness plan. My Shih-Tzu was really sick, to the point that the ER we took him to was afraid he was not going to make it. But he did, and on our way home I filled out my insurance claim. I had a copy of all the detailed notes from the hospital my baby was in. In normal circumstances, it takes up to 30 days for them to review and pay the bill. I filed the claim on the day we brought my baby home. Since I sent all documentation with the claim they quickly reviewed the claim and within 2 days of filing I received my EOB. Within 5 days of receiving my EOB, I received the money so I could pay my credit card. They literally paid everything excluding my deductible & my 10%. I am so thankful I had the coverage where they paid 90%, especially since the bill was over $6,000. It helped me to be able to tell the Veterinarian to do everything they could to keep my baby alive. Because I knew I had insurance to cover the majority of the bill. I recommend Pets Best Insurance to anyone who has pets. It is the best decision I made.
Insurer: Pets Best
By: Cynthia
Great and they were very helpful with…
Great and they were very helpful with explaining everything and how it work.
Insurer: Trupanion
By: Lucas
Be aware
Be aware - they consider a torn ACL to be an illness rather than an accident, even if your dog jumps out of a car and tears their ACL.
Insurer: ASPCA
By: Laura Koepnick
going on second year with SPOT some…
going on second year with SPOT some slight glitches but happy so far so good
Insurer: Spot
By: Robert
Great experience!
Great experience! First time using Spot. Easy to submit claim and fast processing. Very happy with their service and highly recommend.
Insurer: Spot
By: Debbie
Spot Insurance Great Company
Spot Insurance is quick at completing claims and paying the appropriate amount. They answer their phone immediately and their responses are thorough. I am impressed with this company and I will recommend it to others.
Insurer: Spot
By: Richard Marcus
Spot Doesn’t Compare to Other Pet Insurance Companies
I have had 2 other pet insurance companies and I’m MUCH happier with Soot! Claims are processed SO quickly! I’ve had an amazing experience so far!
Insurer: Spot
By: Chelsea Day
I am super happy with SPOT Pet…
I am super happy with SPOT Pet Insurance. I compared several pet insurance companies before selecting SPOT. I based my decision on the ability to customize my policy based on deductible amounts, coverage amounts and reimbursal percentages. So glad I had coverage as my 5 month old puppy ate something he shouldn't have and had an obstruction. Super easy to file a claim with SPOT and I was reimbursed quickly. Their website is easy to navigate and they kept me well informed of my claims progress!! HIGHLY RECOMMENT SPOT!!
Insurer: Spot
By: Suanne